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• 2000The development of intersensory temporal perception: An epigenetic systems/limitations view.403 cited
• 2008The psycholinguistics of developing text construction279 cited
• 2000The Rebirth of Children's Learning271 cited
• 1999How tolerable is delay?: Consumers’ evaluations of internet web sites after waiting236 cited
• 2000Abstract230 cited
• 1999Waiting for service: ten years of empirical research173 cited
• 2010Infant perception of audio-visual speech synchrony.168 cited
• 2011Planning in young children: A review and synthesis151 cited
• 2013Structural Estimation of Callers' Delay Sensitivity in Call Centers145 cited
• 2014A scenario-based experiment and a field study: A comparative examination for service failure and recovery143 cited
• 1995A Psychological Perspective on Service Segmentation Models: The Significance of Accounting for Consumers’ Perceptions of Waiting and Service141 cited
• 2013The effect of mindfulness meditation on time perception140 cited
• 2017Examining satisfaction with the experience during a live chat service encounter-implications for website providers135 cited
• 2004The Self and Memory134 cited