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Revealing Customer Behavior on Smartphones
6 references·4 citing·41 second hop
Revealing Customer Behavior on Smartphones (2015)Revealing Customer Behavior on SmartphonesExamining the factors that influence early adopters’ smartphone adoption: The case of college students (2013)Examining the factors that in…Business Intelligence and Analytics: From Big Data to Big Impact (2012)Business Intelligence and Ana…Explaining consumer acceptance of handheld Internet devices (2003)Explaining consumer acceptanc…Managing a virtual workplace (2000)Managing a virtual workplaceStrategy under uncertainty. (1998)Strategy under uncertainty.Customer delight: Foundations, findings, and managerial insight (1997)Customer delight: Foundations…Embracing digital business ecosystem: transforming traditional marketplaces (2025)Embracing digital business ec…The relationship of smartphone addiction with psychological distress and neuroticism among university medical students (2020)The relationship of smartphon…How People Choose and Use Their Smartphones (2017)How People Choose and Use The…Mobile Marketing: The Influence of Trust and Privacy Concerns on Consumers’ Purchase Intention (2016)Mobile Marketing: The Influen…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Technology Infusion in Service Encounters (2000)Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Measuring Experience Economy Concepts: Tourism Applications (2007)The theory of planned behavior (1991)Diffusion of innovations. (2003)Domain-specific innovativeness and new product adoption: A case of wearable devices (2016)Is the smartphone a smart choice? The effect of smartphone separation on executive functions (2016)Factors that influence an individual's intention to adopt a wearable healthcare device: The case of a wearable fitness tracker (2018)Diffusion of Innovations 1 (2019)Reactions to procedural injustice in payment distributions: Do the means justify the ends? (1987)The new corporate architecture (1995)Virtual teams: Technology and the workplace of the future (1998)The Dimensions and Antecedents of Team Virtuality (2005)The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? (2008)From surviving to thriving in the gig economy: A research agenda for individuals in the new world of work (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Design aesthetics leading to m-loyalty in mobile commerce (2006)An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models (2008)Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking (2016)An examination of the determinants of customer loyalty in mobile commerce contexts (2005)The Impact of New Media on Customer Relationships (2010)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Integrating Privacy Concerns Into the Unified Theory of Acceptance and Use of Technology to Explain the Adoption of Fitness Trackers (2020)Gender-generation characteristic in relation to the customer behavior and purchasing process in terms of mobile marketing (2022)Manual for the Depression Anxiety Stress Scales. 2 (1995)The international personality item pool and the future of public-domain personality measures (2005)The Smartphone Addiction Scale: Development and Validation of a Short Version for Adolescents (2013)Mediating effects of academic self-efficacy and smartphone addiction on the relationship between professional attitude and academic burnout in nursing students: A cross-sectional study (2022)Platform Competition in Two-Sided Markets (2003)Digital transformation: A multidisciplinary reflection and research agenda (2019)Understanding digital transformation: A review and a research agenda (2019)What to do next? The case for non‐predictive strategy (2006)Supply-chain uncertainty: a review and theoretical foundation for future research (2011)Agile Business Model Innovation in Digital Entrepreneurship: Lean Startup Approaches (2018)Beyond the hype: Big data concepts, methods, and analytics (2014)Understanding Customer Experience Throughout the Customer Journey (2016)
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References

  • 2012Business Intelligence and Analytics: From Big Data to Big Impact6,241 cited
  • 1997Customer delight: Foundations, findings, and managerial insight1,649 cited
  • 2003Explaining consumer acceptance of handheld Internet devices1,028 cited
  • 1998Strategy under uncertainty.811 cited
  • 2000Managing a virtual workplace645 cited
  • 2013Examining the factors that influence early adopters’ smartphone adoption: The case of college students178 cited

Cited by

  • 2020The relationship of smartphone addiction with psychological distress and neuroticism among university medical students129 cited
  • 2017How People Choose and Use Their Smartphones22 cited
  • 2016Mobile Marketing: The Influence of Trust and Privacy Concerns on Consumers’ Purchase Intention18 cited
  • 2025Embracing digital business ecosystem: transforming traditional marketplaces9 cited

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