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EFFECT OF BUSiNESS SOFT SKiLLS ON SERViCE DELiVERY iN THE HOSPiTALiTY iNDUSTRY iN HARARE, ZiMBABWE
14 references·2 citing·47 second hop
EFFECT OF BUSiNESS SOFT SKiLLS ON SERViCE DELiVERY iN THE HOSPiTALiTY iNDUSTRY iN HARARE, ZiMBABWE (2014)EFFECT OF BUSiNESS SOFT SKiLLS ON SERViCE…The Content Analysis Guidebook (2017)The Content Analysis GuidebookBEYOND INTERNAL AND EXTERNAL: A DYADIC THEORY OF RELATIONAL ATTRIBUTIONS. (2011)BEYOND INTERNAL AND EXTERNAL:…Appraising Performance across Borders: An Empirical Examination of the Purposes and Practices of Performance Appraisal in a Multi‐Country Context (2010)Appraising Performance across…Interpersonal communication skills that enhance organisational commitment (2008)Interpersonal communication s…Employability skills initiatives in higher education: what effects do they have on graduate labour market outcomes? (2008)Employability skills initiati…Competencies in the 21st century (2008)Competencies in the 21st cent…Learning the soft skills of leadership (2005)Learning the soft skills of l…Teaching in the knowledge society: education in the age of insecurity (2003)Teaching in the knowledge soc…Developing top managers: the impact of interpersonal skills training (2003)Developing top managers: the …The rise of the creative class: and how it's transforming work, leisure, community and everyday life (2002)The rise of the creative clas…Undergraduate Business Internships and Career Success: Are They Related? (2000)Undergraduate Business Intern…Transforming higher education (1997)Transforming higher educationProfessional Development for Special Librarians: Formal Education and Continuing Education for Excellence (1993)Professional Development for …A process approach to the transfer of training. Part 1: The impact of motivation and supervisor support on transfer maintenance. (1993)A process approach to the tra…MODELING RELATIONSHIPS BETWEEN INNOVATION ANTECEDENTS AND SERVICE INNOVATION: A ZIMBABWEAN HOTEL MANAGERS PERSPECTIVES (2018)MODELING RELATIONSHIPS BETWEE…The effectiveness of staff training on knowledge transfer and employee retention : a case study of Servcor Private Limited in Zimbabwe (2017)The effectiveness of staff tr…Work, self and society: after industrialism (1996)Creating and Sustaining Effective Professional Learning Communities (2005)Education policies for raising student learning: the Finnish approach (2007)Variations in the conditions for teachers' professional learning and development: sustaining commitment and effectiveness over a career (2007)The Strength of Weak Ties (1973)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Just the two of us: Misalignment of theory and methods in examining dyadic phenomena. (2012)All you need is … resources: The effects of justice and support on burnout and turnover (2013)Resolution, Relief, and Resignation: A Qualitative Study of Responses to Misfit at Work (2017)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Qualitative research: Methods in the social sciences (2006)Communication, Commitment & Trust: Exploring the Triad (2011)Internal Audit Effectiveness: An Approach Proposition to Develop the Theoretical Framework (2013)Leader’s communication style, LMX and organizational commitment (2019)Employability: developing a framework for policy analysis (1998)Educational mismatches versus skill mismatches: effects on wages, job satisfaction, and on-the-job search (2001)Competing perspectives on graduate employability: possession, position or process? 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References

  • 2017The Content Analysis Guidebook9,228 cited
  • 2002The rise of the creative class: and how it's transforming work, leisure, community and everyday life6,488 cited
  • 2003Teaching in the knowledge society: education in the age of insecurity1,304 cited
  • 2008Competencies in the 21st century1,192 cited
  • 1997Transforming higher education708 cited
  • 2008Employability skills initiatives in higher education: what effects do they have on graduate labour market outcomes?614 cited
  • 2000Undergraduate Business Internships and Career Success: Are They Related?516 cited
  • 2011BEYOND INTERNAL AND EXTERNAL: A DYADIC THEORY OF RELATIONAL ATTRIBUTIONS.265 cited
  • 2008Interpersonal communication skills that enhance organisational commitment171 cited
  • 2005Learning the soft skills of leadership140 cited
  • 2010Appraising Performance across Borders: An Empirical Examination of the Purposes and Practices of Performance Appraisal in a Multi‐Country Context131 cited
  • 2003Developing top managers: the impact of interpersonal skills training99 cited
  • 1993A process approach to the transfer of training. Part 1: The impact of motivation and supervisor support on transfer maintenance.88 cited
  • 1993Professional Development for Special Librarians: Formal Education and Continuing Education for Excellence

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  • 2018MODELING RELATIONSHIPS BETWEEN INNOVATION ANTECEDENTS AND SERVICE INNOVATION: A ZIMBABWEAN HOTEL MANAGERS PERSPECTIVES7 cited
  • 2017The effectiveness of staff training on knowledge transfer and employee retention : a case study of Servcor Private Limited in Zimbabwe2 cited