Managing Quality in Higher Education: An International Perspective on Institutional Assessment and Change

Abstract

Quality assessment in higher education - a conceptual model changing national contexts - autonomy and accountability the methods of the quality agencies methods of quality assessment in institutions impact of quality assessment through rewards impact of quality assessment through changing policies and structures impact of quality assessment through changing cultures quality assessment and institutional change. Appendices: institutional case studies framework for institutional case studies framework for case studies of impact by national quality assurance agencies.

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