How Organizations Learn: Managing the Search for Knowledge

Abstract

PART I: STRATEGY AND LEARNING. Introduction. 1. A conversation with Chris Argyris: The father of organizational learning - Robert M. Fulmer & J. Bernard Keys. 2. The link between individual and organizational learning - Daniel H. Kim. 3. The concept of learning in the strategy field: Review and outlook - Brian Leavy. 4. The dominant logic: A new linkage between diversity and performance - C.K. Prahalad & Richard Bettis. 5. The management of competence and its limits - Ken Starkey & Sue Tempest. 6. To avoid organizational crises, unlearn - Paul C. Nystrom & William H. Starbuck. 7. Strategic dissonance - Robert A. Burgelman & Andrew S. Grove. PART II: LEARNING, STRUCTURE AND PROCESS. Introduction. 8. Transformative capacity: Continual structuring by intertemporal technology transfer - Raghu Garud & Praveen R. Nayyar. 9. A dynamic theory of organizational knowledge creation - Ikujiro Nonaka. 10. Designing the innovating organization - Jay R. Galbraith. 11. GEs Crotonville: A staging ground for corporate revolution - Noel M. Tichy. 12. Communities of practice and social learning systems - Etienne Wenger. 13. Beyond network and hierarchies: Latent organizations in the UK television industry - Ken Starkey, Chris Barnatt & Sue Tempest. 14. Communities of creation: Managing distributed innovation in turbulent markets - Mohanbir Sawhney & Emanuela Prandelli. PART III: KNOWLEDGE MANAGEMENT. Introduction. 15. Market, hierarchy and trust: The knowledge economy and the future of capitalism - Paul Adler. 16. Knowledge, knowledge work and organisations: An overview and interpretation - Frank Blackler. 17. What is organisational knowledge - Hari Tsoukas & E. Vladimison. 18. Knowledge work: Ambiguity, image and identity - Mats Alvesson. 19. Managing knowledge work - Alan McKinlay. 20.T rusting strangers: Work relationships in four high-tech communities - J.A. English-Lueck et al. 21. Cool projects, boring institutions - G. Grabner. PART IV: LEADERSHIP AND THE LEARNING PROCESS. Introduction. 22. The leaders new work: Building learning organizations - Peter M. Senge. 23. Second thoughts on team building - Bill Critchley & David Casey. 24. Top management teams and organizational renewal - David K. Hurst, James C. Rush & Roderick E. White. 25. Crucial gaps in the learning organization: Power, politics and ideology - John Coopey. 26. Executive tourism: The dynamics of strategic leadership in the MNC - Ken Starkey & A. McKinlay. 27. Making sense of managerial wisdom - Leon-C. Malan & Mark P. Kriger Organizational identity and learning: A psychodynamic perspective - Andrew D. Brown & Ken Starkey.

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