SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Analyzing the Omni-Channel Shopper Journey Configuration of Generations Y and Z
16 references·1 citing·51 second hop
Analyzing the Omni-Channel Shopper Journey Configuration of Generations Y and Z (2021)Analyzing the Omni-Channel Shopper Journe…The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment (2018)The impact of channel integra…Impulse buying behaviour: an online-offline comparative and the impact of social media (2018)Impulse buying behaviour: an …Customer engagement through omnichannel retailing: The effects of channel integration quality (2018)Customer engagement through o…Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience (2018)Channel integration quality, …Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)Antecedents and Consequences …Omni-channel marketing, integrated marketing communications and consumer engagement (2017)Omni-channel marketing, integ…Online and Offline Information for Omnichannel Retailing (2016)Online and Offline Informatio…Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention (2016)Omnichannel Customer Behavior…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …How to win in an Omnichannel world (2014)How to win in an Omnichannel …Toward an integrated framework for online consumer behavior and decision making process: A review (2010)Toward an integrated framewor…Customer Experience Management in Retailing: Understanding the Buying Process (2009)Customer Experience Managemen…Multichannel customer management: Understanding the research-shopper phenomenon (2007)Multichannel customer managem…Goal Theory, Motivation, and School Achievement: An Integrative Review (2000)Goal Theory, Motivation, and …A means-end chain approach to consumer goal structures (1995)A means-end chain approach to…Classroom learning and motivation: Clarifying and expanding goal theory. (1992)Classroom learning and motiva…ATTITUDES OF Y AND Z GENERATIONS TOWARDS ONLINE SHOPPING (2023)ATTITUDES OF Y AND Z GENERATI…Understanding Attitudes and Predicting Social Behavior (1980)Measuring the Involvement Construct (1985)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)The “Pull” of Tourism Destinations: A Means-End Investigation (2002)A model of perceived image, memorable tourism experiences and revisit intention (2017)The Handbook of Behavior Change (2020)How We Think (1910)How we think. (1910)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Factors affecting online repurchase intention (2014)The effect of prior knowledge and decision-making style on the online purchase decision-making process: A typology of consumer shopping behaviour (2015)The impact of online shopping attributes on customer satisfaction and loyalty: Moderating effects of e-commerce experience (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Customer Experience Management in Retailing: An Organizing Framework (2009)Customer experience management: toward implementing an evolving marketing concept (2015)Understanding Customer Experience Throughout the Customer Journey (2016)The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Digital economy: An innovation driver for total factor productivity (2021)Handbook of research on teaching (1986)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Classrooms: Goals, structures, and student motivation. (1992)Why do some students avoid asking for help? An examination of the interplay among students' academic efficacy, teachers' social-emotional role, and the classroom goal structure. (1998)Social Predictors of Changes in Students' Achievement Goal Orientations (1999)Conceptualizing the Role and Influence of Student-Teacher Relationships on Children's Social and Cognitive Development (2003)A social-cognitive approach to motivation and personality. (1988)Motivational and self-regulated learning components of classroom academic performance. (1990)Do Psychosocial and Study Skill Factors Predict College Outcomes? A Meta-Analysis. (2004)A meta-analytic review of achievement goal measures: Different labels for the same constructs or different constructs with similar labels? (2010)Teaching Adolescents To Become Learners The Role of Noncognitive Factors in Shaping School Performance: A Critical Literature Review (2013)Democracy and Education (2015)The Application of Electronic Computers to Factor Analysis (1960)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information (2012)Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Omni-channel management in the new retailing era: A systematic review and future research agenda (2020)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Crafting the customer experience in omnichannel contexts: The role of channel integration (2020)Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing (2020)
this work references cited by second hop

References

  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2000Goal Theory, Motivation, and School Achievement: An Integrative Review1,314 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon999 cited
  • 2009Customer Experience Management in Retailing: Understanding the Buying Process961 cited
  • 1992Classroom learning and motivation: Clarifying and expanding goal theory.587 cited
  • 1995A means-end chain approach to consumer goal structures507 cited
  • 2016Online and Offline Information for Omnichannel Retailing470 cited
  • 2010Toward an integrated framework for online consumer behavior and decision making process: A review421 cited
  • 2016Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention393 cited
  • 2018Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience377 cited
  • 2018The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment370 cited
  • 2018Customer engagement through omnichannel retailing: The effects of channel integration quality331 cited
  • 2018Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?331 cited
  • 2014

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

How to win in an Omnichannel world
327 cited
  • 2018Impulse buying behaviour: an online-offline comparative and the impact of social media327 cited
  • 2017Omni-channel marketing, integrated marketing communications and consumer engagement295 cited
  • Cited by

    • 2023ATTITUDES OF Y AND Z GENERATIONS TOWARDS ONLINE SHOPPING5 cited