this work references cited by second hopReferences
- 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
- 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
- 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
- 2000Multivariate Data Analysis3,570 cited
- 2002Understanding Service Convenience1,613 cited
- 2006Understanding e-learning continuance intention: An extension of the Technology Acceptance Model1,398 cited
- 2010Customer experience quality: an exploration in business and consumer contexts using repertory grid technique898 cited
- 2005Self‐service technology adoption: comparing three technologies750 cited
- 2018Developing a Mobile Applications Customer Experience Model (MACE)- Implications for Retailers301 cited
- 2016Students' expectation, satisfaction, and continuance intention to use digital textbooks273 cited
- 202015 Smartphone Apps for Older Adults to Use While in Isolation During the COVID-19 Pandemic266 cited
- 2009Voluntary Engagement in an Open Web-Based Encyclopedia: Wikipedians and Why They Do It233 cited
- 2008Effects of self‐service technology on customer value and customer readiness181 cited
- 2012Continuance of mHealth services at the bottom of the pyramid: the roles of service quality and trust
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work