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The impact of demographics on user satisfaction in cloud-based payment systems in Australia
16 references·1 citing·42 second hopsampled
The impact of demographics on user satisfaction in cloud-based payment systems in Australia (2021)The impact of demographics on user satisf…Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020)Point of adoption and beyond.…The impact of mobility, risk, and cost on the users’ intention to adopt mobile payments (2019)The impact of mobility, risk,…Online Banking and Customer Satisfaction: Evidence from India (2019)Online Banking and Customer S…The Role of Consumer's Innovativeness & Perceived Ease of Use to Engender Adoption of Digital Wallets in India (2018)The Role of Consumer's Innova…A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam (2016)A Study of Factors Affecting …The effects of online service quality of e-commerce Websites on user satisfaction (2015)The effects of online service…Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation (2015)Examining the role of initial…An Empirical Examination of Users' Switch from Online Payment to Mobile Payment (2015)An Empirical Examination of U…Online shopping drivers and barriers for older adults: Age and gender differences (2014)Online shopping drivers and b…Exploring consumer adoption of proximity mobile payments (2014)Exploring consumer adoption o…Consumer attitudes on mobile payment services – results from a proof of concept test (2014)Consumer attitudes on mobile …The determinants of satisfaction with e‐banking (2013)The determinants of satisfact…Factors influencing consumers' online shopping in China (2013)Factors influencing consumers…Factors affecting consumers’ perception of electronic payment: an empirical analysis (2013)Factors affecting consumers’ …Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Exploring the Impact of Artificial Intelligence on User Satisfaction in Australian Cloud-based Payments: Insights from Financial Service Providers (2023)Exploring the Impact of Artif…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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A critical review of the technology acceptance model (2002)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach (2019)Understanding the attitude and intention to use smartphone chatbots for shopping (2020)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents (2020)Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms (2022)The Nature of the Firm (1937)Consumers’ Resistance to Digital Innovations: A Systematic Review and Framework Development (2020)Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective (2020)How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective (2021)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology117,028 cited
  • 2014Online shopping drivers and barriers for older adults: Age and gender differences660 cited
  • 2015Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation480 cited
  • 2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention398 cited
  • 2014Exploring consumer adoption of proximity mobile payments367 cited
  • 2013Factors affecting consumers’ perception of electronic payment: an empirical analysis271 cited
  • 2014Consumer attitudes on mobile payment services – results from a proof of concept test236 cited
  • 2015The effects of online service quality of e-commerce Websites on user satisfaction235 cited
  • 2013Factors influencing consumers' online shopping in China166 cited
  • 2013The determinants of satisfaction with e‐banking153 cited
  • 2016A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam106 cited
  • 2019The impact of mobility, risk, and cost on the users’ intention to adopt mobile payments86 cited
  • 2019Online Banking and Customer Satisfaction: Evidence from India

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57 cited
  • 2015An Empirical Examination of Users' Switch from Online Payment to Mobile Payment45 cited
  • 2018The Role of Consumer's Innovativeness & Perceived Ease of Use to Engender Adoption of Digital Wallets in India20 cited
  • Cited by

    • 2023Exploring the Impact of Artificial Intelligence on User Satisfaction in Australian Cloud-based Payments: Insights from Financial Service Providers4 cited