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Methodology for Predicting MAP-21 Interstate Travel Time Reliability Measure Target in Virginia
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Methodology for Predicting MAP-21 Interstate Travel Time Reliability Measure Target in Virginia (2022)Methodology for Predicting MAP-21 Interst…A classification tree approach to identify key factors of transit service quality (2012)A classification tree approac…Target-Setting Methods and Data Management to Support Performance-Based Resource Allocation by Transportation Agencies - Volume I: Research Report, and Volume II: Guide for Target Setting and Data Management (2010)Target-Setting Methods and Da…Five imperatives for improving service quality (1991)Service Quality Attributes Affecting Customer Satisfaction for Bus Transit (2007)The quality of service desired by public transport users (2010)Perceived service quality in bus transit service: A structural equation approach (2013)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)Drivers of customer satisfaction with public transport services (2015)
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References

  • 2012A classification tree approach to identify key factors of transit service quality195 cited
  • 2010Target-Setting Methods and Data Management to Support Performance-Based Resource Allocation by Transportation Agencies - Volume I: Research Report, and Volume II: Guide for Target Setting and Data Management3 cited

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