this work references cited by second hopReferences
- 2007On seeing human: A three-factor theory of anthropomorphism.4,513 cited
- 2018Artificial Intelligence in Service3,978 cited
- 2012The Uncanny Valley [From the Field]3,941 cited
- 2019How artificial intelligence will change the future of marketing3,472 cited
- 2008Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots3,419 cited
- 2020A strategic framework for artificial intelligence in marketing2,614 cited
- 2018Brave new world: service robots in the frontline2,415 cited
- 2003Anthropomorphism and the social robot1,549 cited
- 2016Domo Arigato Mr. Roboto1,387 cited
- 2021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI1,252 cited
- 2019Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses1,227 cited
- 2001Consumer Perceptions of Privacy and Security Risks for Online Shopping1,207 cited
- 2019Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases1,147 cited
- 2021An Emerging Theory of Avatar Marketing708 cited
- 2020Service Robots, Customers, and Service Employees: What Can We Learn from the Academic Literature and Where are the Gaps?
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work