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Digital transformation success in the public sector: A systematic literature review of cases, processes, and success factors
16 references·0 citing·54 second hop
Digital transformation success in the public sector: A systematic literature review of cases, processes, and success factors (2022)Digital transformation success in the pub…Digital Transformation in the Public Sector: Identifying Critical Success Factors (2020)Digital Transformation in the…Project governance and portfolio management in government digitalization (2019)Project governance and portfo…Mastering the Digital Transformation Process: Business Practices and Lessons Learned (2019)Mastering the Digital Transfo…How smart can government be? Exploring barriers to the adoption of smart government (2019)How smart can government be? …Digital Transformation and Public Service Delivery in Brazil (2019)Digital Transformation and Pu…Digital government units: what are they, and what do they mean for digital era public management renewal? (2019)Digital government units: wha…Defining digital transformation: Results from expert interviews (2019)Defining digital transformati…Digital government transformation (2018)Digital government transforma…Conceptualizing Digital Transformation in Business Organizations: A Systematic Review of Literature (2017)Conceptualizing Digital Trans…The Digital Transformation Playbook (2016)The Digital Transformation Pl…E-Government procurement observatory, maturity model and early measurements (2011)E-Government procurement obse…Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship (2010)Misplaced Trust? Exploring th…Realizing joined-up government — Dynamic capabilities and stage models for transformation (2009)Realizing joined-up governmen…The Effects of E‐Government on Trust and Confidence in Government (2006)The Effects of E‐Government o…Systematic reviews in the social sciences: a practical guide (2006)Systematic reviews in the soc…E‐government and the transformation of public administrations in EU countries (2005)E‐government and the transfor…Governance as theory: five propositions (1998)The Evolution of E‐Government among Municipalities: Rhetoric or Reality? (2002)E‐Government and the Transformation of Service Delivery and Citizen Attitudes (2004)Fads and Facts of E-Government: A Review of Impacts of E-government (2003–2009) (2010)Determinants of Financial Transparency in Government (2013)Digital transformation going local: implementation, impacts and constraints from a German perspective (2021)The Reflective Practitioner: How Professionals Think in Action (1985)Bias in meta-analysis detected by a simple, graphical test (1997)Measuring inconsistency in meta-analyses (2003)Methods for the thematic synthesis of qualitative research in systematic reviews (2008)Guidance on Conducting a Systematic Literature Review (2017)The Handbook of Research Synthesis and Meta-Analysis (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural Equations with Latent Variables. (1991)Internet, Trust in Government, and Citizen Compliance (2012)Coproduction of Government Services and the New Information Technology: Investigating the Distributional Biases (2013)Analysing the critical factors influencing trust in e-government adoption from citizens’ perspective: A systematic review and a conceptual framework (2016)A Re-assessment of the Concept of Political Support (1975)Bowling alone (2000)Digital Divide (2001)An empirical validation of a unified model of electronic government adoption (UMEGA) (2017)Political Trust in a Cynical Age (2018)The public value of E-Government – A literature review (2019)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities and strategic management (1997)Dynamic capabilities: what are they? (2000)Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector (2011)Public value creation in digital government (2019)Know-how to lead digital transformation: The case of local governments (2020)How a Firm’s Competitive Environment and Digital Strategic Posture Influence Digital Business Strategy1 (2013)Digital Transformation Maturity: A Systematic Review of Literature (2019)Digital human resource management: A conceptual clarification (2020)Role of Government to Enhance Digital Transformation in Small Service Business (2021)The Case Research Strategy in Studies of Information Systems (1987)Qualitative Research in Information Systems (1997)Case research in operations management (2002)LEADERSHIP CHARACTERISTICS IN THE ERA OF DIGITAL TRANSFORMATION (2020)Digital Transformation of Industrial Organizations: Toward an Integrated Framework (2021)Research on the Relationship between Digital Transformation and Performance of SMEs (2022)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)‘The problem-centred expert interview’. Combining qualitative interviewing approaches for investigating implicit expert knowledge (2020)Can digital transformation promote enterprise performance? —From the perspective of public policy and innovation (2022)Sustainability through digital transformation: A systematic literature review for research guidance (2022)The Coding Manual for Qualitative Researchers (2022)From old public administration to new public management (1994)Public management reform : a comparative analysis - new public management, governance, and the Neo-Weberian State (2011)Digital discretion and public administration in Africa: Implications for the use of artificial intelligence (2022)Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy (2023)Impact of digital government construction on the intelligent transformation of enterprises: Evidence from China (2024)Digital Leadership Skills and Associations with Psychological Well-Being (2019)Convergence innovation in the digital age and in the COVID-19 pandemic crisis (2020)COVID-19 Pandemic: Shifting Digital Transformation to a High-Speed Gear (2020)
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References

  • 2006Systematic reviews in the social sciences: a practical guide4,089 cited
  • 2019Defining digital transformation: Results from expert interviews1,974 cited
  • 2006The Effects of E‐Government on Trust and Confidence in Government1,092 cited
  • 2016The Digital Transformation Playbook572 cited
  • 2017Conceptualizing Digital Transformation in Business Organizations: A Systematic Review of Literature432 cited
  • 2010Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship302 cited
  • 2009Realizing joined-up government — Dynamic capabilities and stage models for transformation289 cited
  • 2005E‐government and the transformation of public administrations in EU countries194 cited
  • 2019Mastering the Digital Transformation Process: Business Practices and Lessons Learned192 cited
  • 2019Digital government units: what are they, and what do they mean for digital era public management renewal?176 cited
  • 2018Digital government transformation114 cited
  • 2011E-Government procurement observatory, maturity model and early measurements108 cited
  • 2019Digital Transformation and Public Service Delivery in Brazil99 cited
  • 2019How smart can government be? Exploring barriers to the adoption of smart government96 cited

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2019
Project governance and portfolio management in government digitalization
71 cited
  • 2020Digital Transformation in the Public Sector: Identifying Critical Success Factors62 cited
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