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Cited by

• 2019Sustaining precarity: critically examining tourism and employment329 cited
• 2018Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission?196 cited
• 2006Into the Dark Heart of Ethnography: The Lived Ethics and Inequality of Intimate Field Relationships145 cited
• 2008Beyond the Industrial Paradigm: Market-Embedded Labor and the Gender Organization of Global Service Work in China86 cited
• 2013Seeking Legitimacy: The Professionalization of Life Coaching57 cited
• 2008“This isn't Paradise—I Work Here”56 cited
• 2014More than a feeling: using hotel room attendants to improve understanding of job quality55 cited
• 2019Watercooler Democracy: Rumors and Transparency in a Cooperative Workplace37 cited
• 2015Tourism global production networks and uneven social upgrading in Kenya and Uganda36 cited
• 2020Assessing perceived job quality among seasonal tourism workers: The case of Rimini, Italy34 cited
• 2008Intersectionality in the Emotional Proletariat33 cited
• 2017Guides crafting meaning in a flexible working life33 cited
• 2020Realizing dignity in housekeeping work: Evidence of five star hotels29 cited
• 2017Working Within the Collaborative Tourist Economy: The Complex Crafting of Work and Meaning