California State University, East Bay

Aline Soules

6 citations0/0 files storedAdvances in library and information science (ALIS) book series

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Library Science and Information Literacy Library Science and Administration Web and Library Services

Abstract

At California State University, East Bay, reference is one component of a comprehensive instructional program in information literacy. Based on this approach, the focus of reference is on teachable moments on a just-in-time basis rather than a means by which users, primarily students, are simply provided with answers to their questions. This chapter provides a description of the role of reference within that context and describes the various services offered.

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2000Information Literacy Competency Standards for Higher Education 2010Rewired: Understanding the iGeneration and the way they learn 2008Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk 2011Blended Librarianship 2010Measuring Referrals: The Use of Paraprofessionals at the Reference Desk 2010Reference Is My Classroom: Setting Instructional Goals for Academic Library Reference Services

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