Articlediamond2021

CRISES ANALYSIS AND MANAGEMENT

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Public Relations and Crisis Communication Leadership, Behavior, and Decision-Making Studies Banking, Crisis Management, COVID-19 Impact

Abstract

The concept of crisis is multidimensional, it indicates the presence of a difficult problem, that it is going through a period of anomaly and abnormal or they are in a critical phase. This article examines the definition of crisis, in along with its types, its characteristic and its main causes. In addition, this article goes through the several phases of crisis management, which is defined as the process by which a crisis is prevented, reduced or resolved.

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References

2003Economic development as self-discovery 2003Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry 2007Preparing for Critical Infrastructure Breakdowns: The Limits of Crisis Management and the Need for Resilience 2013Social Media in Disaster Risk Reduction and Crisis Management 2016Organizing for Crisis Management: Building Governance Capacity and Legitimacy 2008Learning under Uncertainty: Networks in Crisis Management 1997Crises and Crisis Management: Toward Comprehensive Government Decision Making 2017Taming Deep Uncertainty: The Potential of Pragmatist Principles for Understanding and Improving Strategic Crisis Management

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