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The Role of Communication in Effective Crisis Management: A Systematic Literature Reviews
12 references·0 citing·31 second hop
The Role of Communication in Effective Crisis Management: A Systematic Literature Reviews (2020)The Role of Communication in Effective Cr…Organization for Economic Cooperation and Development (2021)Organization for Economic Coo…Strategic Crisis Management: A Basis for Renewal and Crisis Prevention (2014)Strategic Crisis Management: …Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Integrated internal communications: a multidisciplinary perspective (2005)Integrated internal communica…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…The crisis manager: Facing risk and responsibility (1997)The crisis manager: Facing ri…The Crisis Manager: Facing Risk and Responsibility (1997)The Crisis Manager: Facing Ri…The art and science of 360[0] feedback (1997)The art and science of 360[0]…Image repair discourse and crisis communication (1997)Image repair discourse and cr…The practice of public relations (1995)The practice of public relati…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)Case Study Research: Design and Methods (1984)Toward a knowledge‐based theory of the firm (1996)Language Matters in Global Communication: Article Based on ORA Lecture, October 2006 (2007)Qualitative Data Analysis (2008)Promoting active communication behaviours through internal communication (2010)The effect of internal communication and employee satisfaction on supply chain integration (2015)Crisis management and recovery: how restaurants in Hong Kong responded to SARS (2005)Rumor, Gossip and Urban Legends (2007)Mindful Learning in Crisis Management (2010)A NEW SET OF INTERNATIONAL COMPARISONS OF REAL PRODUCT AND PRICE LEVELS ESTIMATES FOR 130 COUNTRIES, 1950–1985 (1988)Varieties of Capitalism and Institutional Complementarities in the Political Economy: An Empirical Analysis (2009)An OECD Learning Framework 2030 (2019)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crisis Management in a Complex World (2008)Managing risks through ISO 31000: A critical analysis (2012)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Using thematic analysis in psychology (2006)Document Analysis as a Qualitative Research Method (2009)The qualitative content analysis process (2008)Open-Mindedness and Defensiveness in Multisource Feedback Processes (2011)Implementation of a Coaching Program for School Principals (2013)Adoption of Project Management Practices in Public Organizations (2014)
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References

  • 1990Qualitative evaluation and research methods24,203 cited
  • 1990Qualitative evaluation and research methods17,943 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2021Organization for Economic Cooperation and Development725 cited
  • 2005Integrated internal communications: a multidisciplinary perspective280 cited
  • 1997The Crisis Manager: Facing Risk and Responsibility257 cited
  • 1997The crisis manager: Facing risk and responsibility233 cited
  • 1997The art and science of 360[0] feedback55 cited
  • 2014Strategic Crisis Management: A Basis for Renewal and Crisis Prevention53 cited
  • 1995The practice of public relations34 cited

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