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Public Service and Service Delivery
6 references·1 citing·27 second hop
Public Service and Service Delivery (2020)Public Service and Service DeliveryThe Nature of a Public Service (2009)The Nature of a Public ServicePublic and Private Management: What’s the Difference? (2002)Public and Private Management…Justification by Works or by Faith? (1995)Justification by Works or by …The Politics of Decentralisation (1994)The Politics of Decentralisat…Public sector management (1990)Public sector managementAn introduction to the study of public policy (1977)An introduction to the study …Public managers, drivers of ambidexterity in public service delivery. The perceived impact of red tape and PSM on ambidexterity (2025)Public managers, drivers of a…A Behavioral Theory of the Firm (1964)Anarchy, State, and Utopia (1975)Bowling alone (2000)“Leadership”: a perniciously vague concept (2012)An analysis of citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa (2012)Does the public sector need a more demand-driven approach to capacity management? (2012)In search of excellence: Lessons from America's best- run companies (1983)Case Study Research: Design and Methods (1984)The Structuring of Organizations (1989)CLARIFYING CONVERGENCE. Striking similarities and durable differences in public management reform (2001)Theorizing the Micro-politics of Resistance: New Public Management and Managerial Identities in the UK Public Services (2005)Public Management and Governance (2015)Exploration and Exploitation in Organizational Learning (1991)Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change (1996)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)Instruments of Government: Perceptions and Contexts (1989)Toward Better Theories of the Policy Process (1991)The Unexpected Winner of the Crisis: The European Commission’s Strengthened Role in Economic Governance (2014)Care = organisation + physical labour + emotional labour (1992)Workplace Bullying, Psychological Perspectives and Industrial Relations: Towards a Contextualized and Interdisciplinary Approach (2006)Organizational Identity, Image, and Reputation: Examining the Influence on Perceptions of Employer Attractiveness in Public Sector Organizations (2018)Privatization and Its Reverse: Explaining the Dynamics of the Government Contracting Process (2004)An Analysis of Differences in Work Motivation between Public and Private Sector Organizations (2007)Characteristics of Innovation and Innovation Adoption in Public Organizations: Assessing the Role of Managers (2008)Immigration and Conflict in Europe (2010)Fairness and the Politics of Resentment (2013)Procedural (in)justice in the implementation of solar energy: The case of Charanaka solar park, Gujarat, India (2015)
this work references cited by second hop

References

  • 2002Public and Private Management: What’s the Difference?1,509 cited
  • 1977An introduction to the study of public policy810 cited
  • 1995Justification by Works or by Faith?420 cited
  • 1994The Politics of Decentralisation238 cited
  • 1990Public sector management70 cited
  • 2009The Nature of a Public Service60 cited

Cited by

  • 2025Public managers, drivers of ambidexterity in public service delivery. The perceived impact of red tape and PSM on ambidexterity5 cited

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