SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A Theory of the Consumer Product Warranty
1 references·16 citing·52 second hop
A Theory of the Consumer Product Warranty (1981)A Theory of the Consumer Product WarrantyContracts of Adhesion--Some Thoughts about Freedom of Contract (1943)Contracts of Adhesion--Some T…The influence of e-services on customer online purchasing behavior toward remanufactured products (2017)The influence of e-services o…How firm innovativeness and unexpected product reliability failures affect profitability (2015)How firm innovativeness and u…Does Anyone Read the Fine Print? Consumer Attention to Standard-Form Contracts (2014)Does Anyone Read the Fine Pri…Twenty Years of Service Guarantee Research (2008)Twenty Years of Service Guara…Liability for Accidents (2008)Liability for AccidentsChapter 2 Liability for Accidents (2007)Chapter 2 Liability for Accid…Student Satisfaction Guarantees: An Empirical Examination of Attitudes, Antecedents, and Consequences (2002)Student Satisfaction Guarante…Warranty Signalling and Reputation (2001)Warranty Signalling and Reput…Guaranteeing Student Satisfaction: An Exercise in Treating Students as Customers (1999)Guaranteeing Student Satisfac…Economic Analysis of Law (1999)Economic Analysis of LawWarranties, extended warranties, and product quality (1998)Warranties, extended warranti…Managing Dissatisfaction (1998)Managing DissatisfactionThe government, the market, and the problem of catastrophic loss (1996)The government, the market, a…THE THEORY OF WARRANTY CONTRACTS (1989)THE THEORY OF WARRANTY CONTRA…Warranties, moral hazard, and the lemons problem (1988)Warranties, moral hazard, and…An Investigation of Consumer Product Warranties as Market Signals of Product Reliability (1988)An Investigation of Consumer …The Informational Role of Warranties and Private Disclosure about Product Quality (1981)Defensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis (1987)A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)Contingent Pricing to Reduce Price Risks (2004)An Alternative Explanation of Consumer Product Returns from the Postpurchase Dissonance and Ecological Marketing Perspectives (2014)The Problem of Social Cost (1960)Monopoly and product quality (1978)Premiums for High Quality Products as Returns to Reputations (1983)Expertise, contingent fees, and insufficient attorney effort (2000)Quality Standards, Value Chains, and International Development (2015)The Practice of Social Research (1989)Marketing Services: Competing Through Quality (1992)Consumer Cheating on Service Guarantees (2004)Student satisfaction and the customer focus in higher education (2013)Relationship quality in higher education marketing: the role of social media engagement (2016)The economic institutions of capitalism firms, markets, relational contracting (1985)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Service guarantees in the hotel industry: Their effects on consumer risk and service quality perceptions (2011)The influence of guarantees, active requests to voice and failure severity on customer complaint behavior (2011)Why are Generation Y consumers the most likely to complain and repurchase? (2017)Economic Analysis of Law (1974)The Current Insurance Crisis and Modern Tort Law (1987)Mitigating disaster losses through insurance (1996)Managing environmental risk through insurance (2003)Natural Disaster Risk Management and Financing Disaster Losses in Developing Countries (2003)National Systems for Managing the Risks from Climate Extremes and Disasters (2012)Advertising as Information (1974)The Theory of Industrial Organization (1988)Theory of Industrial Organization. (1989)Signaling Through Price and Quality to Consumers with Fairness Concerns (2015)Signalling Effects of Vlogger Popularity on Online Consumers (2017)Retailer corporate social responsibility and consumer citizenship behavior: The mediating roles of perceived consumer effectiveness and consumer trust (2020)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)After-sales services and aftermarket support: a systematic review, theory and future research directions (2019)How product and process knowledge enable consumer switching to remanufactured laptop computers in circular economy (2020)Actual consumers' response to purchase refurbished smartphones: Exploring perceived value from product reviews in online retailing (2021)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)What we spend and what we get: Public and private provision of crime prevention and criminal justice (2001)Economic Contributions to the Understanding of Crime (2006)On the Origins of Property Rights: Conflict and Productionin the State of Nature (2006)Bargains and Ripoffs: A Model of Monopolistically Competitive Price Dispersion (1977)Consumer Information, Product Quality, and Seller Reputation (1982)Shrouded Attributes, Consumer Myopia, and Information Suppression in Competitive Markets (2006)The Biggest Lie on the Internet: Ignoring the Privacy Policies and Terms of Service Policies of Social Networking Services (2016)CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service (2019)Legalbench: A Collaboratively Built Benchmark for Measuring Legal Reasoning in Large Language Models (2023)Toward an Expanded Economic Theory of Contract (1976)The Choice Theory of Contracts (2017)
this work references cited by second hop

References

  • 1943Contracts of Adhesion--Some Thoughts about Freedom of Contract273 cited

Cited by

  • 2014Does Anyone Read the Fine Print? Consumer Attention to Standard-Form Contracts436 cited
  • 1998Managing Dissatisfaction153 cited
  • 1996The government, the market, and the problem of catastrophic loss144 cited
  • 2001Warranty Signalling and Reputation143 cited
  • 1999Economic Analysis of Law127 cited
  • 2017The influence of e-services on customer online purchasing behavior toward remanufactured products116 cited
  • 1999Guaranteeing Student Satisfaction: An Exercise in Treating Students as Customers110 cited
  • 2008Twenty Years of Service Guarantee Research110 cited
  • 1988Warranties, moral hazard, and the lemons problem102 cited
  • 1988An Investigation of Consumer Product Warranties as Market Signals of Product Reliability101 cited
  • 1998Warranties, extended warranties, and product quality96 cited
  • 2002Student Satisfaction Guarantees: An Empirical Examination of Attitudes, Antecedents, and Consequences93 cited
  • 1989THE THEORY OF WARRANTY CONTRACTS86 cited
  • 2008Liability for Accidents84 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2007Chapter 2 Liability for Accidents79 cited
  • 2015How firm innovativeness and unexpected product reliability failures affect profitability76 cited