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NAV-reformen 2014. En oppfølgingsstudie av lokalkontorenes organisering etter innholdsreformen.
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  • 2020Digital coping: How frontline workers cope with digital service encounters123 cited
  • 2021The Street-Level Organisation in-between Employer Needs and Client Needs: Creaming Users by Motivation in the Norwegian Employment and Welfare Service (NAV)20 cited
  • 2018Aktivitetsplan som styringsverktøy16 cited
  • 2017‘How’ we do social work, not ‘what’ we do15 cited
  • 2019«Du vil ha behov for ytterligere arbeidstrening». En studie av begrunnelser i arbeidsavklaringsprosess10 cited
  • 2021Hva gjør individuell tilpasning av aktivitetskrav utfordrende?5 cited
  • 2024Providing individualized services under complex conditions: A configurational analysis of street‐level organizations5 cited
  • 2024Veilederblikket: Hvordan arbeidsbetingelser former Nav-ansattes syn på brukerne og deres problemer3 cited

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