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Cited by

• 2009‘Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services257 cited
• 2021Controlling space, controlling labour? Contested space in food delivery gig work200 cited
• 2013Review Article: When ‘life itself’ goes to work: Reviewing shifts in organizational life through the lens of biopower194 cited
• 2010The capitalist labour process: Concepts and connections150 cited
• 2012Beyond macro- and micro- emancipation: Rethinking emancipation in organization studies110 cited
• 2018The Significance of Suffering in Organizations: Understanding Variation in Workers’ Responses to Multiple Modes of Control97 cited
• 2005‘Kindergarten Cop’: Paternalism and Resistance in a High‐Commitment Workplace*97 cited
• 2012‘Down with Big Brother!’ The End of ‘Corporate Culturalism’?94 cited
• 2000Cultural Control and the `Culture Manager': Employment Practices in a Consultancy94 cited
• 2011Motives for service sabotage: an empirical study of front-line workers93 cited
• 2004What’s Happening to ‘Skill’?90 cited
• 2000The Question of Subjectivity and the Labor Process82 cited
• 2011The Dialectical Sense of Humour: Routine Joking in a Taylorized Factory74 cited
• 2014Violent Innocence: A Contradiction at the Heart of Leadership