THE DETERMINANTS OF EMPLOYEE PERFORMANCE IN JORDANIAN ORGANIZATIONS

Zuheir Mohamed Dahkoul

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Purpose-The study aims to explore the determinants of employees' performance in Jordanian industrial sector, which is traded on the Jordanian stock markets.Specifically, the study looks to explore the impact of employees' satisfaction, management standards and trainings on employee's performance, while employee engagement mediates the relationship between three independant and the depandant variable.Methodology-A sample of 100 administrative and executive managers is selected from industrial sector of Jordan through convenient sampling.Primary data is collected, distributing 2 questionnaires to each organization; one for the administrative manager and one for the executive manager individually.Structural equation modeling is implemented for quantitative data analysis.Findings-The study found that employees satisfaction, management standards and trainings are significant factors for employees' performance, having significant impact on employee engagement that ultimately leads towards employees' performance.Conclusion-Organizations should focus on employee satisfaction, management standards and trainings to enhance their engagement towards work, hence improving their performance.

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2006Antecedents and consequences of employee engagement 2002Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.2010Job Engagement: Antecedents and Effects on Job Performance 2014Determinants of employee engagement and their impact on employee performance 2004A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES.2010Employee Engagement: The Key to Improving Performance 2002Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.2010Performance management and employee engagement

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