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The Development of a Measure for End-User Computing Support · Study

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ArticleThe Development of a Measure for End-User Computing Support

Rajesh Mirani1994

Article1994

The Development of a Measure for End-User Computing Support

Rajesh Mirani · William R. King

34 citations·0/0 files stored·Decision Sciences

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Technology Adoption and User Behaviour Usability and User Interface Design Spreadsheets and End-User Computing

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References

1974Foundations of Behavioral Research 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction 1988The Measurement of End-User Computing Satisfaction 1983The measurement of user information satisfaction 1985Organizational Characteristics and MIS Success in the Context of Small Business 1987Training End Users: An Exploratory Study 2013Psychological reports.1991Key Information Systems Management Issues for the Public Sector1

Cited by

2008IT Service Climate: An Extension to IT Service Quality Research 1998An exploratory study of the influence of the IS function and organizational context on business process reengineering project initiatives 1999Empirically Testing the Relationship Between End‐User Computing Problems and Information Center Success Factors 2004User satisfaction with system,decision process,and outcome in GDSS based meeting: an experimental investigation 1998Beyond the information center: An instrument to measure end-user computing support from multiple sources

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1994The Development of a Measure for End-User Computing Supportarticle · 12 shared references 1994Impacts of End-User and Information Center Characteristics on End-User Computing Supportarticle · 8 shared references 2008User satisfaction with business-to-employee portals: conceptualization and scale developmentarticle · 7 shared references 1986Comprehensive Bibliographychapter · 7 shared references 2000A model of end user attitudes and intentions toward alternative sources of supportarticle · 7 shared references 1993An Investigation of Factors Contributing to Satisfaction with End‐User Computing Processarticle · 7 shared references

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Year1994

Typearticle

Published1994-07-01

VenueDecision Sciences

ISSN-L0011-7315

Languageen

Citations34

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1111/j.1540-5915.1994.tb01856.x

openalex_workW4243744775

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2003

A Structural Analysis of the Significance of A Set of the Original Tqm Measurement Items in Information Systems Function

2000A model of end user attitudes and intentions toward alternative sources of support