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Relational Services

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References

2007Social Innovation: What it is, why it matters and how it can be accelerated1,144 cited
1999Entre nous: on thinking-of-the-other911 cited
1968Performing Arts: The Economic Dilemma.357 cited

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2019Towards a New Agenda for Service Design Research15 cited
2015Collaborative Services in Informal Settlements: Social Innovation in a Pacified Favela in Rio de Janeiro9 cited
2021The empathic (r)evolution. Lessons learned from Covid-19 to design at the community, organization, and governmental levels.

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7 cited

2025Reimagining service design through relational perspectives7 cited

2023The Emotional Neglect in Recent Service Design Developments6 cited

2022Story-Centered Co-creative Methods: A Means for Relational Service Design and Healthcare Innovation6 cited

2022Relationality, commoning, and designing5 cited