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Introduction to consumer value
5 references·16 citing·46 second hop
Introduction to consumer value (1999)Introduction to consumer valueThe Nature of Customer Value: An Axiology of Services in the Consumption Experience (1994)The Nature of Customer Value:…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…The Explanation of Social Behavior. (1973)The Explanation of Social Beh…Motivation reconsidered: The concept of competence. (1959)Motivation reconsidered: The …Theory of consumption values in consumer behaviour research: A review and future research agenda (2021)Theory of consumption values …Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing (2020)Reconceptualizing Integration…The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention (2019)The role of digital influence…Marketing mix, customer value, and customer loyalty in social commerce (2017)Marketing mix, customer value…The value co-destruction process: a customer resource perspective (2013)The value co-destruction proc…The integration of value-based adoption and expectation–confirmation models: An example of IPTV continuance intention (2012)The integration of value-base…Motivation and Involvement as Antecedents of the Perceived Value of the Destination Experience (2012)Motivation and Involvement as…Perceived value: a critical examination of definitions, concepts and measures for the service industry (2011)Perceived value: a critical e…Antecedents of luxury brand purchase intention (2011)Antecedents of luxury brand p…Examining the Role of Emotional and Functional Values in Festival Evaluation (2010)Examining the Role of Emotion…The Conceptualisation and Measurement of Consumer Value in Services (2009)The Conceptualisation and Mea…Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants (2009)Effect of experiential value …An integrative framework capturing experiential and utilitarian shopping experience (2007)An integrative framework capt…Consumer derived utilitarian value and channel utilization in a multi-channel retail context (2004)Consumer derived utilitarian …Consumer value: an application to mall and Internet shopping (2002)Consumer value: an applicatio…The Millennial Consumer in the Texts of Our Times: Experience and Entertainment (2000)The Millennial Consumer in th…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Evolving to a New Dominant Logic for Marketing (2003)Making sense of higher education: students as consumers and the value of the university experience (2012)Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China (2019)Theory of games and economic behavior (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural Equations with Latent Variables (1989)Life satisfaction and support for tourism development (2014)Tourism experience and quality of life among elderly tourists (2014)Authenticity, involvement, and image: Evaluating tourist experiences at historic districts (2015)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The origins of intelligence in children. (1952)Science and Human Behavior (1953)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Motivation and Personality (1997)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Understanding the effect of social media marketing activities: The mediation of social identification, perceived value, and satisfaction (2018)Principles and Practice of Structural Equation Modeling (1998)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer (2021)Influencer marketing: Homophily, customer value co-creation behaviour and purchase intention (2022)Social media influencer marketing: foundations, trends, and ways forward (2023)A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2014)A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2014)Perceived value and flow experience: Application in a nature-based tourism context (2017)The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development (1997)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Modeling a paranoid mind (1981)Validity and Reliability of the Experience-Sampling Method (1987)Positioning: The Discursive Production of Selves (1990)
this work references cited by second hop

References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1959Motivation reconsidered: The concept of competence.5,681 cited
  • 1994The Nature of Customer Value: An Axiology of Services in the Consumption Experience1,364 cited
  • 1973The Explanation of Social Behavior.594 cited

Cited by

  • 2009Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants705 cited
  • 2012Motivation and Involvement as Antecedents of the Perceived Value of the Destination Experience536 cited
  • 2019The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention530 cited
  • 2011Perceived value: a critical examination of definitions, concepts and measures for the service industry467 cited
  • 2010Examining the Role of Emotional and Functional Values in Festival Evaluation407 cited
  • 2000The Millennial Consumer in the Texts of Our Times: Experience and Entertainment402 cited
  • 2007An integrative framework capturing experiential and utilitarian shopping experience389 cited
  • 2011Antecedents of luxury brand purchase intention359 cited
  • 2017

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Marketing mix, customer value, and customer loyalty in social commerce
294 cited
  • 2013The value co-destruction process: a customer resource perspective286 cited
  • 2009The Conceptualisation and Measurement of Consumer Value in Services277 cited
  • 2021Theory of consumption values in consumer behaviour research: A review and future research agenda275 cited
  • 2012The integration of value-based adoption and expectation–confirmation models: An example of IPTV continuance intention271 cited
  • 2002Consumer value: an application to mall and Internet shopping247 cited
  • 2004Consumer derived utilitarian value and channel utilization in a multi-channel retail context241 cited
  • 2020Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing237 cited