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Adaptation au domaine bancaire du modèle d'évaluation du succès des systèmes d'information (ISSM) de Delone et McLean
16 references·0 citing·32 second hop
Adaptation au domaine bancaire du modèle d'évaluation du succès des systèmes d'information (ISSM) de Delone et McLean (2014)Adaptation au domaine bancaire du modèle …A Theoretical Integration of User Satisfaction and Technology Acceptance (2005)A Theoretical Integration of …The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…A Respecification and Extension of the DeLone and McLean Model of IS Success (1997)A Respecification and Extensi…Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Beyond Accuracy: What Data Qu…Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…The Measurement of End-User Computing Satisfaction (1988)The Measurement of End-User C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…How information gives you competitive advantage (1985)How information gives you com…Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Development of a Tool for Mea…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Out of the Crisis (1982)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Data quality in context (1997)AIMQ: a methodology for information quality assessment (2002)Data quality assessment (2002)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Trust and TAM in Online Shopping: An Integrated Model1 (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)\nThe use of partial least squares path modeling in international marketing (2009)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 1996Beyond Accuracy: What Data Quality Means to Data Consumers4,663 cited
  • 1985How information gives you competitive advantage4,441 cited
  • 1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
  • 2005A Theoretical Integration of User Satisfaction and Technology Acceptance2,834 cited
  • 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction2,543 cited
  • 1988

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The Measurement of End-User Computing Satisfaction
2,448 cited
  • 1997A Respecification and Extension of the DeLone and McLean Model of IS Success2,440 cited
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