References

• 1984Single-server queues with impatient customers219 cited
• 2002Real-time queueing theory199 cited
• 1988Optimal scheduling policies for a class of queues with customer deadlines to the beginning of service176 cited
• 1957Queuing with Impatient Customers and Indifferent Clerks148 cited
• 2001Real-time queues in heavy traffic with earliest-deadline-first queue discipline146 cited
• 1965General customer impatience in the queue GI/G/1114 cited
• 1999On the M(n)/M(n)/s queue with impatient calls113 cited
• 1998On queueing with customer impatience until the beginning of service99 cited
• 2002Asymptotic Results and a Markovian Approximation for the M(n)/M(n)/s+GI System81 cited
• 1974A single-server queue with limited virtual waiting time57 cited
• 2004Earliest-deadline-first service in heavy-traffic acyclic networks47 cited
• 1991Optimality of the Stochastic Earliest Deadline Policy for the G/M/c Queue Serving Customers with Deadlines41 cited

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