Managing the Public Service Institution

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Public Policy and Administration Research Public Administration and Governance Management Theory and Practice

Abstract

Sm", ;n,titution, '" '" ;n"",;n,ly ;mpod",t pod of ou, ,ociety. S'hool, ,nd \nuniversities; research laboratories; public utilities; hospitals and other health-care institutions; professional, industry, and trade associations; and many others - all these are as \nmuch "institutions" as is the business firm, and, therefore, are equally in need of management. They all have people who are designated to exercise the management function and \nwho are paid to do the management job - even though they may not be called "managers," but "administrators," "directors," "executives," or some other such title.

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