PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KOTA PADANG

Abstract

This study aims to examine the effect of job satisfaction and organizational commitment on organizational citizenship behavior (OCB) in the Dinas Penanaman Modal and Pelayanan Terpadu satu Pintu (DPMPTSP) of Padang City. The data used in this study are primary data obtained from the questionnaire. The number of samples is 40 respondents where the number of samples is equal to the number of population so that the total sampling technique is used for sampling. The analysis technique used is a multiple linear regression method and hypothesis testing using the t test (partial). The results showed that the Job Satisfaction variable had no effect and was not significant for OCB with the acquisition of the calculated t value of 0.443 < t table 1.687, and the sig value of 0.660 > 0.05. While the organizational commitment variable has a positive and significant effect on OCB, with the acquisition of t count equal to 9.325 < t table 1.687, and the value of sig 0,000 > 0.05. This means that the willingness of employees to conduct OCB behavior is based more on their commitment to the Dinas Penanaman Modal and Pelayanan Terpadu satu Pintu (DPMPTSP) of the padang city than their job satisfaction.

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