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Service Innovation: Towards Designing New Business Models for Aging Societies
16 references·1 citing·39 second hop
Service Innovation: Towards Designing New Business Models for Aging Societies (2008)Service Innovation: Towards Designing New…Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma (2007)Ambidexterity as a Dynamic Ca…Outside Innovation at the BBC (2006)Outside Innovation at the BBCThe power of business models (2005)The power of business modelsServices Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…Open Innovation: The New Imperative For Creating and Profiting From Technology (2004)Open Innovation: The New Impe…Meaning, legitimacy and impact of business models in fast‐moving environments (2003)Meaning, legitimacy and impac…Value creation in E‐business (2001)Value creation in E‐businessThe perceived service quality concept – a mistake? (2001)The perceived service quality…Refining and Extending the Business Model With Information Technology: Dell Computer Corporation (2000)Refining and Extending the Bu…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…A BUSINESS MODEL FOR THE NEW ECONOMY (2000)A BUSINESS MODEL FOR THE NEW …Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…The Knowledge-Creating Company (1995)The Knowledge-Creating CompanyHypercompetition—Managing the dynamics of strategic manoeuvring (1995)Hypercompetition—Managing the…Strategic Types of Services and International Marketing (1994)Strategic Types of Services a…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…Age management and its architecture in polish traditional versus knowledge-based companies (2019)Age management and its archit…Exploration and Exploitation in Organizational Learning (1991)Firm Resources and Sustained Competitive Advantage (1991)Ambidexterity and performance in multiunit contexts: Cross‐level moderating effects of structural and resource attributes (2012)Ambidextrous Organizational Culture, Contextual Ambidexterity and New Product Innovation: A Comparative Study of UK and C hinese High‐tech Firms (2012)Exploration and exploitation strategies, profit performance, and the mediating role of strategic learning: Escaping the exploitation trap (2012)The rise and fall of strategic planning (1995)Strategy and the Internet. (2001)From Strategy to Business Models and onto Tactics (2010)The Business Model: Recent Developments and Future Research (2011)A Critical Assessment of Business Model Research (2017)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. By Barney G. Glaser and Anselm L. Strauss. Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Case Study Research: Design and Methods (1984)Business Models, Business Strategy and Innovation (2009)Digital transformation: A multidisciplinary reflection and research agenda (2019)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Firm resources and sustained competitive advantage (2004)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)A Service‐Orientated Approach to Marketing of Services (1978)Journal of Consumer Research (1984)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The Nature of the Firm (1937)A resource‐based view of the firm (1984)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Theory of Economic Development (2003)Strategic Management and Marketing in the Service Sector (1984)Marketing services: the case of a missing product (1998)Service quality dimensions: an examination of Grönroos’s service quality model (2004)Value in use through service experience (2008)Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market (2013)Business Model Innovation: Opportunities and Barriers (2009)Developing a framework for responsible innovation (2013)Understanding Service Convenience (2002)Evolving to a New Dominant Logic for Marketing (2003)Trust and Reputation in the Sharing Economy: The Role of Personal Photos on Airbnb (2015)Toward a knowledge‐based theory of the firm (1996)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)
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References

  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1995The Knowledge-Creating Company18,237 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 1984A Service Quality Model and its Marketing Implications6,682 cited
  • 2001Value creation in E‐business5,608 cited
  • 2004Open Innovation: The New Imperative For Creating and Profiting From Technology2,685 cited
  • 2004Services Marketing: Integrating Customer Focus Across the Firm1,789 cited
  • 2005The power of business models1,608 cited
  • 2001The perceived service quality concept – a mistake?535 cited
  • 2007Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma384 cited
  • 2000Refining and Extending the Business Model With Information Technology: Dell Computer Corporation194 cited
  • 2000A BUSINESS MODEL FOR THE NEW ECONOMY149 cited
  • 1995Hypercompetition—Managing the dynamics of strategic manoeuvring119 cited
  • 1994Strategic Types of Services and International Marketing52 cited
  • 2003Meaning, legitimacy and impact of business models in fast‐moving environments42 cited
  • 2006

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Outside Innovation at the BBC
37 cited

Cited by

  • 2019Age management and its architecture in polish traditional versus knowledge-based companies7 cited