First year student expectations: Results from a university-wide student survey

G. T. Crisp · Deborah A Turnbull · Ted Nettelbeck · Lynn Ward · Amanda LeCouteur · Aspa Sarris +2 more

149 citations0/0 files storedJournal of University Teaching and Learning Practice

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Higher Education Research Studies Evaluation of Teaching Practices Higher Education Practises and Engagement

Abstract

Although much has been written on the first-year experience of students at higher education institutions, less attention has been directed to the expectations of students when they enter an institution for the first time. This paper provides additional insights into the expectations of students at an Australian university and highlights areas in which students’ expectations may not necessarily align with the realities of common university practices. By providing opportunities for students to articulate their expectations, staff are able to use the responses for a constructive dialogue and work towards a more positive alignment between perceived expectations and levels of student satisfaction with their experience.

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References

2005‘It was nothing to do with the university, it was just the people’: the role of social support in the first‐year experience of higher education 2006Measuring Student Expectations and Their Effects on Satisfaction: The Importance of Managing Student Expectations 2006An exploratory study of the factors influencing undergraduate student choice: the case of higher education in Scotland 2007What Student Engagement Data Tell Us about College Readiness

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2013“I’d be expecting caviar in lectures”: the impact of the new fee regime on undergraduate students’ expectations of Higher Education 2016How do the different study profiles of first-year students predict their study success, study progress and the completion of degrees?2015Undergraduates’ personal circumstances, expectations and reasons for attending university 2013Why Did They Come Here? –The Influences and Expectations of First-Year Students’ College Experience 2016Expectations of higher education students: a comparison between the perception of student and teachers 2022Student retention in higher education: the influences of organizational identification and institution reputation on student satisfaction and behaviors 2011What Do Commencing Undergraduate Students Expect From First Year University?

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