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Measuring the customer satisfaction of public transportation in Tehran during the COVID-19 pandemic using MCDM techniques
16 references·8 citing·35 second hop
Measuring the customer satisfaction of public transportation in Tehran during the COVID-19 pandemic using MCDM techniques (2022)Measuring the customer satisfaction of pu…Impacts of COVID-19 on public transport ridership in Sweden: Analysis of ticket validations, sales and passenger counts (2020)Impacts of COVID-19 on public…COVID-19 and Public Transportation: Current Assessment, Prospects, and Research Needs (2020)COVID-19 and Public Transport…The state-of-the-art survey on integrations and applications of the best worst method in decision making: Why, what, what for and what's next? (2019)The state-of-the-art survey o…Supplier selection among SMEs on the basis of their green innovation ability using BWM and fuzzy TOPSIS (2017)Supplier selection among SMEs…A supplier selection life cycle approach integrating traditional and environmental criteria using the best worst method (2016)A supplier selection life cyc…Best-worst multi-criteria decision-making method: Some properties and a linear model (2015)Best-worst multi-criteria dec…Best-worst multi-criteria decision-making method (2014)Best-worst multi-criteria dec…A state-of the-art survey of TOPSIS applications (2012)A state-of the-art survey of …A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)A methodology for evaluating …Fuzzy Multi-Criteria Decision Making (2008)Fuzzy Multi-Criteria Decision…Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)Extensions of the TOPSIS for …FUZZY SETS (1996)FUZZY SETSApplications of the extent analysis method on fuzzy AHP (1996)Applications of the extent an…Five imperatives for improving service quality (1991)Five imperatives for improvin…Methods for Multiple Attribute Decision Making (1981)Methods for Multiple Attribut…An Experimental Application of the DELPHI Method to the Use of Experts (1963)An Experimental Application o…Quantifying the impact of metrorail transport quality factors on overall user satisfaction: a Brazilian case study (2024)Quantifying the impact of met…Navigating public transport during a pandemic: Key lessons on travel behavior and social equity from two surveys in Tehran (2024)Navigating public transport d…Assessing Public Transport Quality Using AHP and SUTI Indicator 4: A Case Study of the Sustainable Mobility Plan in Wrocław, Poland (2024)Assessing Public Transport Qu…Travel Demand Management Implications during the COVID-19 Pandemic: The Case Study of Tehran (2023)Travel Demand Management Impl…Investigating the Impacts of Urban–Rural Bus Service Quality on Rural Residents’ Travel Choices Using an SEM–MNL Integration Model (2023)Investigating the Impacts of …Breaking ground in ESG assessment: Integrated DEA and MCDM framework with spherical fuzzy sets for Vietnam's wire and cable sector (2023)Breaking ground in ESG assess…A novel interval-valued intuitionistic fuzzy CRITIC-TOPSIS methodology: An application for transportation mode selection problem for a glass production company (2023)A novel interval-valued intui…Knowledge Development on Urban Public Transportation Concepts: A Literature Study in Bibliometric Analysis (2022)Knowledge Development on Urba…Multiple Attribute Decision Making (1981)Multiple Attribute Decision Making: Methods and Applications (1981)Multiple Criteria Decision Analysis: State of the Art Surveys (2005)An Analysis of Multi-Criteria Decision Making Methods (2013)Multiple criteria decision-making techniques and their applications – a review of the literature from 2000 to 2014 (2015)A combined compromise solution (CoCoSo) method for multi-criteria decision-making problems (2018)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)A scaling method for priorities in hierarchical structures (1977)Fuzzy best-worst multi-criteria decision-making method and its applications (2017)A New Model for Determining Weight Coefficients of Criteria in MCDM Models: Full Consistency Method (FUCOM) (2018)Fuzzy sets (1965)Fuzzy sets (1996)A fuzzy approach for supplier evaluation and selection in supply chain management (2005)Decision Making in a Fuzzy Environment (2007)Extension of TOPSIS to Multiple Criteria Decision Making with Pythagorean Fuzzy Sets (2014)The Analytic Hierarchy Process (1985)Multi‐criteria supplier selection using fuzzy AHP (2003)Global supplier development considering risk factors using fuzzy extended AHP-based approach (2005)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)Multi-criteria Decision Making Methods: A Comparative Study (2000)Multi-criteria decision making approaches for supplier evaluation and selection: A literature review (2009)Vendor selection criteria and methods (1991)Bayesian best-worst method: A probabilistic group decision making model (2019)Impact of the COVID-19 pandemic on travel behavior in Istanbul: A panel data analysis (2020)Inequality in the impact of the coronavirus shock: Evidence from real time surveys (2020)Public transport planning adaption under the COVID-19 pandemic crisis: literature review of research needs and directions (2020)The Delphi technique as a forecasting tool: issues and analysis (1999)The Delphi method as a research tool: an example, design considerations and applications (2004)The Delphi Technique: Making Sense of Consensus (2020)Comparative analysis of MCDM methods for ranking renewable energy sources in Taiwan (2018)Sustainable supplier selection in healthcare industries using a new MCDM method: Measurement of alternatives and ranking according to COmpromise solution (MARCOS) (2019)Multi-criteria decision making in Pythagorean fuzzy environment (2019)Analyzing barriers for the adoption of circular economy in the manufacturing sector (2021)The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective (2022)
this work references cited by second hop

References

  • 1963An Experimental Application of the DELPHI Method to the Use of Experts6,052 cited
  • 1996Applications of the extent analysis method on fuzzy AHP4,869 cited
  • 2014Best-worst multi-criteria decision-making method4,366 cited
  • 2000Extensions of the TOPSIS for group decision-making under fuzzy environment3,854 cited
  • 1981Methods for Multiple Attribute Decision Making3,850 cited
  • 2012A state-of the-art survey of TOPSIS applications2,721 cited
  • 2015Best-worst multi-criteria decision-making method: Some properties and a linear model1,726 cited
  • 2020COVID-19 and Public Transportation: Current Assessment, Prospects, and Research Needs779 cited
  • 2016A supplier selection life cycle approach integrating traditional and environmental criteria using the best worst method579 cited
  • 1996FUZZY SETS579 cited
  • 1991Five imperatives for improving service quality521 cited
  • 2017Supplier selection among SMEs on the basis of their green innovation ability using BWM and fuzzy TOPSIS520 cited
  • 2019The state-of-the-art survey on integrations and applications of the best worst method in decision making: Why, what, what for and what's next?459 cited
  • 2020Impacts of COVID-19 on public transport ridership in Sweden: Analysis of ticket validations, sales and passenger counts434 cited

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  • 2010A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view429 cited
  • 2008Fuzzy Multi-Criteria Decision Making416 cited
  • Cited by

    • 2023A novel interval-valued intuitionistic fuzzy CRITIC-TOPSIS methodology: An application for transportation mode selection problem for a glass production company60 cited
    • 2023Breaking ground in ESG assessment: Integrated DEA and MCDM framework with spherical fuzzy sets for Vietnam's wire and cable sector49 cited
    • 2023Travel Demand Management Implications during the COVID-19 Pandemic: The Case Study of Tehran20 cited
    • 2024Navigating public transport during a pandemic: Key lessons on travel behavior and social equity from two surveys in Tehran11 cited
    • 2022Knowledge Development on Urban Public Transportation Concepts: A Literature Study in Bibliometric Analysis10 cited
    • 2023Investigating the Impacts of Urban–Rural Bus Service Quality on Rural Residents’ Travel Choices Using an SEM–MNL Integration Model9 cited
    • 2024Quantifying the impact of metrorail transport quality factors on overall user satisfaction: a Brazilian case study5 cited
    • 2024Assessing Public Transport Quality Using AHP and SUTI Indicator 4: A Case Study of the Sustainable Mobility Plan in Wrocław, Poland5 cited