Consumer intentions to use collaborative economy platforms: A meta‐analysis

Abstract

Abstract Collaborative economy platforms (CEP) have been investigated from various disciplines, theoretical frameworks and methodological approaches. Subsequently, numerous models emerged to explain the cognitive process underlying intentions to use CEP. Yet, their findings are fragmented and diverse, impeding thereby theory development and management practice. This article addresses this deficiency by a meta‐analysis of psychosocial determinants of collaborative economy platforms (CEP) use intentions. Based on information from a total of 27 independent samples, we find support for the relation between psychosocial determinants and CEP use intentions, as well as willingness to pay a premium price for CEP. The findings show that (1) emotional and flexibility utility exert the strongest influence on use intentions; (2) functional and social utility exert more influence on willingness to pay a premium price; (3) CEP are primarily used for enjoyment and practical purposes; and (4) hedonism does not strongly lead to an increased willingness to pay.

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