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Analysis of customer churn prediction using machine learning and deep learning algorithms

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References

2019Customer churn prediction in telecom using machine learning in big data platform486 cited
2021Customer churn prediction system: a machine learning approach328 cited
2020Churn Prediction in Telecommunication using Logistic Regression and Logit Boost160 cited
2022Customer Churn Prediction in Telecommunication Industry Using Deep Learning123 cited
2020Dynamic behavior based churn prediction in mobile telecom114 cited
2019An Effective Classifier for Predicting Churn in Telecommunication53 cited
2020Churn Prediction of Customer in Telecom Industry using Machine Learning Algorithms50 cited
2019Customer Churn Prediction In Telecommunication Industry Using Machine Learning Classifiers40 cited
2019Transfer Learning and Meta Classification Based Deep Churn Prediction System for Telecom Industry39 cited
2019Determining the Intervening Effects of Exploratory Data Analysis and Feature Engineering in Telecoms Customer Churn Modelling34 cited
2020Predicting Customer Retention using XGBoost and Balancing Methods24 cited
2018Telecommunication Services Churn Prediction - Deep Learning Approach22 cited
2019Deep Learning Based Customer Churn Analysis17 cited

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2022Predicting Consumption Intention of Consumer Relationship Management Users Using Deep Learning Techniques: A Review

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10 cited