References

• 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
• 1998Welcome to the experience economy.3,099 cited
• 2011Pine and Gilmore's Concept of Experience Economy and Its Dimensions: An Empirical Examination in Tourism486 cited
• 2000The museum environment and the visitor experience395 cited
• 2006Theoretical and philosophical implications of postmodern debates: some challenges to modern marketing348 cited
• 2011A study of experience expectations of museum visitors298 cited
• 2008Beyond Learning: Exploring Visitors' Perceptions of the Value and Benefits of Museum Experiences181 cited
• 1999Strangers, Guests, or Clients? Visitor Experiences in Museums166 cited
• 2013Designing for the Museum Visitor Experience137 cited
• 2020The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy64 cited
• 2007The Poetry of the Museum: A Holistic Model of Numinous Museum Experiences39 cited
• 2006The role of cognitive competence in the art museum experience34 cited
• 1996Managing implosion: The facilitation of insight through the provision of context23 cited

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