The Role of Job Satisfaction Mediate the Effect of Leader Member Exchange on Employee Performance at PT BPR Luhur Damai Tabanan

Abstract

Today's business world requires a qualified workforce to produce quality company performance to win the rivalry, besides that it needs to be supported by quality human resources. Human resources are the main assets that must be managed by the company to maximize its performance. The company feels the need to improve the performance of its employees by paying attention to several things, including leader-member exchange and job satisfaction. The purpose of this study was to analyze the role of job satisfaction in mediating the influence of leader-member exchange on employee performance at PT BPR Luhur Damai in Tabanan. The study was conducted on all employees working at PT BPR Luhur Damai, with a total of 52 respondents. Methods of collecting data were surveys and interviews. This study uses path analysis. The results show that the leader-member exchange has a positive and significant effect on employee performance, the leader-member exchange has a positive and significant effect on job satisfaction, job satisfaction has a positive and significant effect on employee performance, job satisfaction mediates the influence of leader-member exchange on employee performance at PT BPR Luhur Damai in Tabanan.

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