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Service journeys as boundary objects in participatory processes for multi-stakeholder engagement: The case of the easyrights journeys
16 references·0 citing·53 second hopsampled
Service journeys as boundary objects in participatory processes for multi-stakeholder engagement: The case of the easyrights journeys (2022)Service journeys as boundary objects in p…Customer journeys: a systematic literature review (2018)Customer journeys: a systemat…Transcending Knowledge Differences in Cross-Functional Teams (2011)Transcending Knowledge Differ…Designing for Service as One Way of Designing Services (2011)Designing for Service as One …This is Not a Boundary Object: Reflections on the Origin of a Concept (2010)This is Not a Boundary Object…Revisiting the notion of boundary object (2009)Revisiting the notion of boun…Knowledge Practices in Design: The Role of Visual Representations as `Epistemic Objects' (2009)Knowledge Practices in Design…Innovating or Doing as Told? Status Differences and Overlapping Boundaries in Offshore Collaboration1 (2008)Innovating or Doing as Told? …Bringing Service Design to Service Sciences, Management and Engineering (2008)Bringing Service Design to Se…The object of knowledge: The role of objects in biomedical innovation (2007)The object of knowledge: The …Expertise Integration and Creativity in Information Systems Development (2005)Expertise Integration and Cre…Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries (2004)Transferring, Translating, an…Postcards from the Edge: Local Communities, Global Programs and Boundary Objects (2004)Postcards from the Edge: Loca…A Revision of Bloom's Taxonomy: An Overview (2002)A Revision of Bloom's Taxonom…A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development (2002)A Pragmatic View of Knowledge…Coordinating Expertise in Software Development Teams (2000)Coordinating Expertise in Sof…Institutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39 (1989)Institutional Ecology, `Trans…The Social Psychology of Organizations. 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(1956)A taxonomy for learning, teaching, and assessing : a revision of Bloom's taxonomy of educational objectives (2001)Enhancing Student Engagement Using the Flipped Classroom (2014)Social robots for education: A review (2018)Beware of metacognitive laziness: Effects of generative artificial intelligence on learning motivation, processes, and performance (2024)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Going on a journey: A review of the customer journey literature (2020)Three Decades of Customer Value Research: Paradigmatic Roots and Future Research Avenues (2020)Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’ (2022)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. By Barney G. Glaser and Anselm L. Strauss. Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Outline of a Theory of Practice (1977)The Constitution of Society. Outline of the Theory of Structuration (1984)CEO Personality, Strategic Flexibility, and Firm Performance: The Case of the Indian Business Process Outsourcing Industry (2010)Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work (2011)Linking dimensions of social media use to job performance: The role of social capital (2015)
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References

  • 1989Institutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-3910,906 cited
  • 2002A Revision of Bloom's Taxonomy: An Overview8,797 cited
  • 2002A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development3,483 cited
  • 2004Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries3,128 cited
  • 2010This is Not a Boundary Object: Reflections on the Origin of a Concept2,384 cited
  • 2000Coordinating Expertise in Software Development Teams1,731 cited
  • 2005Expertise Integration and Creativity in Information Systems Development599 cited
  • 2009Knowledge Practices in Design: The Role of Visual Representations as `Epistemic Objects'580 cited
  • 2008Innovating or Doing as Told? Status Differences and Overlapping Boundaries in Offshore Collaboration1517 cited
  • 2018Customer journeys: a systematic literature review512 cited
  • 2011Transcending Knowledge Differences in Cross-Functional Teams377 cited
  • 2004Postcards from the Edge: Local Communities, Global Programs and Boundary Objects276 cited
  • 2011Designing for Service as One Way of Designing Services272 cited
  • 2009Revisiting the notion of boundary object208 cited

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  • 2007The object of knowledge: The role of objects in biomedical innovation203 cited
  • 2008Bringing Service Design to Service Sciences, Management and Engineering160 cited
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