Article2022

Stakeholder salience and environmental stewardship among hotels in Malaysia

Puspavathy Rassiah · Norita Mohd Nasir · Ghazala Khan · Sa’adiah Munir

8 citations0/0 files storedSustainability Accounting Management and Policy Journal

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Environmental Sustainability in Business Corporate Social Responsibility Reporting Corporate Social Responsibility and Sustainability

Abstract

Purpose This study aims to investigate the influence and impacts of stakeholders on the awareness and attitudes towards environmental management practices (EMPs) among hotel managers in Malaysia. Design/methodology/approach A total of 159 hotel managers participated in the survey. Structural equation modelling using the partial least squares (PLS) technique was used to test the hypotheses. Findings Owners and regulators influence hotel managers' environmental awareness and attitudes and their adoption of EMPs. Managers with a greater environmental awareness are more likely to adopt basic EMPs, while those with a greater environmental attitude are more likely to adopt advanced EMPs. In addition, stakeholder influence on managers' awareness and attitudes differs for hotels with and without an environmental policy. Research limitations/implications Other types of accommodation and stakeholders, demographic variations of hotels and different data collection methods could provide additional insights into the hotel sustainability issue. Practical implications Coercion may be needed to translate hotel managers' environmental awareness and attitudes into practices. Therefore, regulators should provide rules and penalties to enforce mandatory requirements and incentives to encourage environmental sustainability initiatives. Social implications The joint effort among stakeholders could create a societal norm that appreciates and maintains a sustainable environment and tourism industry. Originality/value This study emphasises the importance of stakeholder salience theory to understand the association between stakeholder influence on managers' awareness and attitudes and the adoption of EMPs by hotels in Malaysia. It is one of only a handful of studies that focuses on stakeholders' influence on environmental stewardship from managers' perspectives.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives 1988Structural equation modeling in practice: A review and recommended two-step approach.1988On the Evaluation of Structural Equation Models 1995Managing Legitimacy: Strategic and Institutional Approaches 1998Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification.2007The Social Responsibility of Business Is to Increase Its Profits 2015Common Method Bias in PLS-SEM

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