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Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service?
16 references·2 citing·44 second hop
Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service? (2022)Offline supplementary service strategies …Channel Structures of Online Retail Platforms (2021)Channel Structures of Online …The optimal combination between selling mode and logistics service strategy in an e-commerce market (2020)The optimal combination betwe…Marketplace, Reseller, or Hybrid: Strategic Analysis of an Emerging E‐Commerce Model (2018)Marketplace, Reseller, or Hyb…Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Omnichannel Retail Operations…How Add-On Pricing Interacts with Distribution Contracts (2016)How Add-On Pricing Interacts …Agency Selling or Reselling? Channel Structures in Electronic Retailing (2015)Agency Selling or Reselling? …Marketplace or Reseller? (2014)Marketplace or Reseller?How Does the Variance of Product Ratings Matter? (2010)How Does the Variance of Prod…Dual Sales Channel Management with Service Competition (2008)Dual Sales Channel Management…A Model of Add-On Pricing (2005)A Model of Add-On PricingStrategic Bundling of Products and Prices: A New Synthesis for Marketing (2002)Strategic Bundling of Product…Channel Dynamics Under Price and Service Competition (2000)Channel Dynamics Under Price …Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers (1998)Mail versus Mall: A Strategic…Coordinating Channels Under Price and Nonprice Competition (1998)Coordinating Channels Under P…The Price Bundling of Services: A Normative Framework (1987)The Price Bundling of Service…Services Marketing: People, Technology, Strategy (1984)Services Marketing: People, T…Potential of AI for service performance of manufacturers: Analytical and empirical insights (2024)Potential of AI for service p…Logistics service strategy for e‐commerce supply chain: Interactive impacts of cost reduction effort and fairness concern (2023)Logistics service strategy fo…Markets and Hierarchies: Analysis and Antitrust Implications. 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(2017)PRODUCT DESIGN AND DEVELOPMENT (2018)Consumer responses to compensation, speed of recovery and apology after a service failure (2004)Understanding Organization-Customer Links in Service Settings (2005)Managing brands and customer engagement in online brand communities (2013)Channel Selection and Contracting in the Presence of a Retail Platform (2018)Supplier Encroachment, Information Sharing, and Channel Structure in Online Retail Platforms (2021)
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References

  • 2015Agency Selling or Reselling? Channel Structures in Electronic Retailing1,097 cited
  • 1984Services Marketing: People, Technology, Strategy1,058 cited
  • 2018Marketplace, Reseller, or Hybrid: Strategic Analysis of an Emerging E‐Commerce Model855 cited
  • 2000Channel Dynamics Under Price and Service Competition801 cited
  • 2002Strategic Bundling of Products and Prices: A New Synthesis for Marketing788 cited
  • 2014Marketplace or Reseller?786 cited
  • 2016Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store693 cited
  • 2010How Does the Variance of Product Ratings Matter?664 cited
  • 1987The Price Bundling of Services: A Normative Framework607 cited
  • 1998Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers549 cited
  • 2008Dual Sales Channel Management with Service Competition457 cited
  • 2021Channel Structures of Online Retail Platforms449 cited
  • 2005A Model of Add-On Pricing351 cited
  • 1998Coordinating Channels Under Price and Nonprice Competition350 cited
  • 2020The optimal combination between selling mode and logistics service strategy in an e-commerce market317 cited

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  • 2016How Add-On Pricing Interacts with Distribution Contracts298 cited
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    • 2023Logistics service strategy for e‐commerce supply chain: Interactive impacts of cost reduction effort and fairness concern15 cited
    • 2024Potential of AI for service performance of manufacturers: Analytical and empirical insights11 cited