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Customizing the promotion strategies of integrated air-bus service based on passenger satisfaction
16 references·0 citing·52 second hop
Customizing the promotion strategies of integrated air-bus service based on passenger satisfaction (2022)Customizing the promotion strategies of i…Impacts of high-speed rail on airlines, airports and regional economies: A survey of recent research (2019)Impacts of high-speed rail on…Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach (2018)Impact of service quality on …Applying gradient boosting decision trees to examine non-linear effects of the built environment on driving distance in Oslo (2018)Applying gradient boosting de…Evaluating service quality of airline industry using hybrid best worst method and VIKOR (2017)Evaluating service quality of…Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution (2016)Travel satisfaction with publ…Satisfaction with the commute: The role of travel mode choice, built environment and attitudes (2016)Satisfaction with the commute…Regional aviation and economic growth: cointegration and causality analysis in Australia (2015)Regional aviation and economi…Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares (2015)Passenger satisfaction evalua…Service quality and customer satisfaction of a UAE-based airline: An empirical investigation (2014)Service quality and customer …Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups (2014)Exploring key determinants of…Mining smart card data for transit riders’ travel patterns (2013)Mining smart card data for tr…Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers (2010)Managing passenger behavioral…Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis (2008)Prioritizing improvement of s…Airline and railway integration (2006)Airline and railway integrati…Joint mixed logit models of stated and revealed preferences for alternative-fuel vehicles (2000)Joint mixed logit models of s…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Smart card data use in public transit: A literature review (2011)Estimation of a disaggregate multimodal public transport Origin–Destination matrix from passive smartcard data from Santiago, Chile (2012)The promises of big data and small data for travel behavior (aka human mobility) analysis (2016)Understanding commuting patterns using transit smart card data (2016)A geographically and temporally weighted regression model to explore the spatiotemporal influence of built environment on transit ridership (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Comparative fit indexes in structural models. 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Examining non-linear effects of streetscape greenery on walking propensity of older adults (2021)Increasing Returns and Economic Geography (1990)Globalization and the Inequality of Nations (1995)Equilibrium Locations of Vertically Linked Industries (1996)Air transport and economic growth: a review of the impact mechanism and causal relationships (2020)Roles of accessibility, connectivity and spatial interdependence in realizing the economic impact of high-speed rail: Evidence from China (2020)Geographic proximity and corporate investment efficiency: Evidence from high-speed rail construction in China (2022)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)
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References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2000Joint mixed logit models of stated and revealed preferences for alternative-fuel vehicles749 cited
  • 2013Mining smart card data for transit riders’ travel patterns606 cited
  • 2014Service quality and customer satisfaction of a UAE-based airline: An empirical investigation458 cited
  • 2018Applying gradient boosting decision trees to examine non-linear effects of the built environment on driving distance in Oslo446 cited
  • 2016Satisfaction with the commute: The role of travel mode choice, built environment and attitudes434 cited
  • 2018Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach409 cited
  • 2017Evaluating service quality of airline industry using hybrid best worst method and VIKOR299 cited
  • 2019Impacts of high-speed rail on airlines, airports and regional economies: A survey of recent research296 cited
  • 2016Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution284 cited
  • 2015Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares280 cited
  • 2015Regional aviation and economic growth: cointegration and causality analysis in Australia273 cited
  • 2014Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups241 cited

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  • 2006Airline and railway integration237 cited
  • 2010Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers213 cited
  • 2008Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis199 cited
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