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Innovating into trouble: When innovation leads to customer complaints
16 references·1 citing·45 second hop
Innovating into trouble: When innovation leads to customer complaints (2022)Innovating into trouble: When innovation …SME innovation, exporting and growth: A review of existing evidence (2015)SME innovation, exporting and…Developing a framework for responsible innovation (2013)Developing a framework for re…Americans Do IT Better: US Multinationals and the Productivity Miracle (2012)Americans Do IT Better: US Mu…Service as business logic: implications for value creation and marketing (2011)Service as business logic: im…Why Do Management Practices Differ across Firms and Countries? (2010)Why Do Management Practices D…Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value (2010)Undervalued or Overvalued Cus…Getting Specific about Demographic Diversity Variable and Team Performance Relationships: A Meta-Analysis (2010)Getting Specific about Demogr…Measuring and Explaining Management Practices Across Firms and Countries (2007)Measuring and Explaining Mana…Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies (2005)Innovation in the service sec…The Theory of Economic Development (2003)The Theory of Economic Develo…The Free-Market Innovation Machine (2002)The Free-Market Innovation Ma…Organizational Learning: A Theory of Action Perspective (1997)Organizational Learning: A Th…Demography and Design: Predictors of New Product Team Performance (1992)Demography and Design: Predic…INNOVATION, TECHNOLOGICAL OPPORTUNITY, AND MARKET STRUCTURE (1990)INNOVATION, TECHNOLOGICAL OPP…Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Exit, Voice and Loyalty: Resp…Business Cycles: A Theoretical, Historical, and Statistical Analysis of the Capitalist Process (1940)Business Cycles: A Theoretica…BETTER LATE THAN NEVER! INVESTIGATING DETERMINANTS OF AND DIFFERENCES BETWEEN TEMPORARY AND CONTINUOUS INNOVATION REJECTIONS (2022)BETTER LATE THAN NEVER! INVES…A Theory of Social Comparison Processes (1954)Differentiation and Integration in Complex Organizations (1967)Characteristics of Organizational Environments and Perceived Environmental Uncertainty (1972)The Network Structure Of Social Capital (2000)Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes (2001)What's the difference? diversity constructs as separation, variety, or disparity in organizations (2007)Science in Action: How to Follow Scientists and Engineers through Society (1988)Risk Society, Towards a New Modernity (1994)Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Responsible research and innovation: From science in society to science for society, with society (2012)Innovation policy: what, why, and how (2017)Agriculture 4.0: Broadening Responsible Innovation in an Era of Smart Farming (2018)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Evolving to a New Dominant Logic for Marketing (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Understanding Customer Experience Throughout the Customer Journey (2016)Legal Determinants of External Finance (1997)Why do Some Countries Produce So Much More Output Per Worker than Others? (1999)The Impact of Trade on Intra-Industry Reallocations and Aggregate Industry Productivity (2003)Does Management Matter? Evidence from India (2011)Human Capital and Regional Development * (2012)Oslo Manual 2018 (2018)The free-market innovation machine: analyzing the growth miracle of capitalism (2002)Profiting from voluntary information spillovers: how users benefit by freely revealing their innovations (2003)Fifty Years of Empirical Studies of Innovative Activity and Performance (2010)Firm Innovation in Emerging Markets: The Role of Finance, Governance, and Competition (2011)Corporate Ownership Around the World (1999)Managing with Style: The Effect of Managers on Firm Policies (2003)Corporate Governance, Economic Entrenchment and Growth (2004)What Determines Productivity? (2011)The entrepreneurial state: debunking public vs. private sector myths (2014)Technological Innovation, Resource Allocation, and Growth* (2017)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The proactive component of organizational behavior: A measure and correlates (1993)A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo (2004)Modernization, cultural change, and democracy the human development sequence (2005)The Adaptive Markets Hypothesis (2004)The theory of economic development – An inquiry into profits, capital, credit, interest, and the business cycle (2017)
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References

  • 2003The Theory of Economic Development22,513 cited
  • 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.11,189 cited
  • 1997Organizational Learning: A Theory of Action Perspective11,107 cited
  • 2013Developing a framework for responsible innovation3,175 cited
  • 1940Business Cycles: A Theoretical, Historical, and Statistical Analysis of the Capitalist Process2,955 cited
  • 2007Measuring and Explaining Management Practices Across Firms and Countries2,373 cited
  • 1992Demography and Design: Predictors of New Product Team Performance1,822 cited
  • 2010Why Do Management Practices Differ across Firms and Countries?1,620 cited
  • 2010Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value1,381 cited
  • 2002The Free-Market Innovation Machine1,213 cited
  • 2012Americans Do IT Better: US Multinationals and the Productivity Miracle1,026 cited
  • 2010Getting Specific about Demographic Diversity Variable and Team Performance Relationships: A Meta-Analysis906 cited
  • 2011Service as business logic: implications for value creation and marketing895 cited
  • 2005Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies858 cited

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2015
SME innovation, exporting and growth: A review of existing evidence
753 cited
  • 1990INNOVATION, TECHNOLOGICAL OPPORTUNITY, AND MARKET STRUCTURE612 cited
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    • 2022BETTER LATE THAN NEVER! INVESTIGATING DETERMINANTS OF AND DIFFERENCES BETWEEN TEMPORARY AND CONTINUOUS INNOVATION REJECTIONS5 cited