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Employee Retention in the Service Industry in Malaysia
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Employee Retention in the Service Industry in Malaysia (2022)Employee Retention in the Service Industr…Employee Turnover: Causes, Importance and Retention Strategies (2021)Employee Turnover: Causes, Im…An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction (2021)An Empirical Study of Employe…A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and Person–Organization Fit as Mediators (2020)A Study in the Relationship B…Impact of Work-Life Balance, Happiness at Work, on Employee Performance (2019)Impact of Work-Life Balance, …When to use and how to report the results of PLS-SEM (2018)When to use and how to report…The Impact of Training and Development and Supervisor Support on Employees Retention in Academic Institutions: The Moderating Role of Work Environment (2018)The Impact of Training and De…Motivational Factors of Employee Retention and Engagement in Organizations (2018)Motivational Factors of Emplo…Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Social Exchange Theory: A Cri…An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research (2017)An assessment of the use of p…The use of partial least squares structural equation modelling (PLS-SEM) in management accounting research: Directions for future theory development (2016)The use of partial least squa…The impact of a total reward system of work engagement (2016)The impact of a total reward …Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research (2016)Sampling Methods in Research …A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty (2005)TQM practice in maquiladora: …Exchange and Power in Social Life. (1965)Exchange and Power in Social …Investigating the Impact of Ethical Organizational Culture on Employee Retention (2026)Investigating the Impact of E…Retention of Gen Z Employees: The Impact of Rewards, Career Development, and Job Satisfaction (2025)Retention of Gen Z Employees:…Pengaruh Work-life balance Terhadap Retensi Karyawan Dengan Moderasi Kompensasi Di PT Sucofindo Cabang Utama Surabaya (2025)Pengaruh Work-life balance Te…Keeping Talent Close: A Deep Dive into Employee Retention in the Malaysian Financial Industry (2025)Keeping Talent Close: A Deep …Impact of rewards and benefits on motivation among Allied health professionals in a Public Hospital (2025)Impact of rewards and benefit…Unveiling the Keys to Employee Loyalty: Exploring Factors Affecting Employee Retention (2024)Unveiling the Keys to Employe…PENGARUH TRAINING AND DEVELOPMENT, SERVANT LEADERSHIP, DAN REWARD TERHADAP EMPLOYEE RETENTION DI MEDIASI OLEH EMPLOYEE ENGAGEMENT PADA RESTORAN DI KOTA BATAM (2024)PENGARUH TRAINING AND DEVELOP…Key factors influencing long-term retention among Contact Centre employee in Malaysia: a Delphi method study (2024)Key factors influencing long-…Job Satisfaction and Motivation towards Employee Retention in Multinational Companies in Klang Valley: A Post-Pandemic Research (2024)Job Satisfaction and Motivati…Hybrid Working and Employee Job Performance in Felcra Berhad: An Examination of The Moderating Role of Job Satisfaction (2024)Hybrid Working and Employee J…Factors influencing millennial employees’ turnover intention in multinational corporations in Penang, Malaysia (2024)Factors influencing millennia…Factors affecting employee retention: An empirical study in Nepalese commercial banks (2024)Factors affecting employee re…Exploring the Influence of Human Resource Management Strategies on Employee Retention: A Detailed Empirical Analysis in Private Higher Education Institutions (2024)Exploring the Influence of Hu…Exploring the Impact of Managerial Coaching, Emotional Intelligence and Social Support on Employee Retention: The Mediating Role of Employee Resilience in Malaysian Public Healthcare (2024)Exploring the Impact of Manag…Compromiso laboral en sector privado a partir de la pandemia por covid-19: una revisión sistemática (2022)Compromiso laboral en sector …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Principles and Practice of Structural Equation Modeling (1998)The influence of age on the associations between HR practices and both affective commitment and job satisfaction: A meta‐analysis (2009)An Odyssey into Virtual Worlds: Exploring the Impacts of Technological and Spatial Environments on Intention to Purchase Virtual Products1 (2011)Green supply chain management and organizational performance (2012)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations (2017)Exchange and Power in Social Life (2017)Ethical leadership: Mapping the terrain for concept cleanup and a future research agenda (2020)Social exchange theory: Systematic review and future directions (2023)PLS-SEM: Indeed a Silver Bullet (2011)Rethinking some of the rethinking of partial least squares (2019)An Introduction to Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (2021)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences (2007)On the Evaluation of Structural Equation Models (1988)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)Determinants of employee engagement and their impact on employee performance (2014)Effectiveness of E-Training, E-Leadership, and Work Life Balance on Employee Performance during COVID-19 (2020)The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India (2020)Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary (2021)Case Study Research: Design and Methods (1984)Business Research Methods (2003)Designing and Conducting Case Studies in International Business Research (2004)Community attachment, tourism impacts, quality of life and residents’ support for sustainable tourism development (2019)Teknik Pengambilan Sampel Umum dalam Metodologi Penelitian: Literature Review (2022)What are Different Research Approaches? 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References

  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 2017Social Exchange Theory: A Critical Review with Theoretical Remedies2,066 cited
  • 2016Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research1,989 cited
  • 2017An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research1,545 cited
  • 2016The use of partial least squares structural equation modelling (PLS-SEM) in management accounting research: Directions for future theory development579 cited
  • 2019Impact of Work-Life Balance, Happiness at Work, on Employee Performance369 cited
  • 2005TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty351 cited
  • 2021An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction336 cited
  • 2021Employee Turnover: Causes, Importance and Retention Strategies191 cited
  • 2020A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and Person–Organization Fit as Mediators164 cited
  • 2018

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Motivational Factors of Employee Retention and Engagement in Organizations
105 cited
  • 2018The Impact of Training and Development and Supervisor Support on Employees Retention in Academic Institutions: The Moderating Role of Work Environment96 cited
  • 2016The impact of a total reward system of work engagement68 cited
  • Cited by

    • 2024Key factors influencing long-term retention among Contact Centre employee in Malaysia: a Delphi method study25 cited
    • 2026Investigating the Impact of Ethical Organizational Culture on Employee Retention13 cited
    • 2024Job Satisfaction and Motivation towards Employee Retention in Multinational Companies in Klang Valley: A Post-Pandemic Research6 cited
    • 2025Keeping Talent Close: A Deep Dive into Employee Retention in the Malaysian Financial Industry3 cited
    • 2024Factors influencing millennial employees’ turnover intention in multinational corporations in Penang, Malaysia2 cited
    • 2024Exploring the Influence of Human Resource Management Strategies on Employee Retention: A Detailed Empirical Analysis in Private Higher Education Institutions2 cited
    • 2024Factors affecting employee retention: An empirical study in Nepalese commercial banks1 cited
    • 2024Hybrid Working and Employee Job Performance in Felcra Berhad: An Examination of The Moderating Role of Job Satisfaction1 cited
    • 2025Impact of rewards and benefits on motivation among Allied health professionals in a Public Hospital1 cited
    • 2022Compromiso laboral en sector privado a partir de la pandemia por covid-19: una revisión sistemática1 cited
    • 2024PENGARUH TRAINING AND DEVELOPMENT, SERVANT LEADERSHIP, DAN REWARD TERHADAP EMPLOYEE RETENTION DI MEDIASI OLEH EMPLOYEE ENGAGEMENT PADA RESTORAN DI KOTA BATAM1 cited
    • 2024Exploring the Impact of Managerial Coaching, Emotional Intelligence and Social Support on Employee Retention: The Mediating Role of Employee Resilience in Malaysian Public Healthcare1 cited
    • 2024Unveiling the Keys to Employee Loyalty: Exploring Factors Affecting Employee Retention1 cited
    • 2025Retention of Gen Z Employees: The Impact of Rewards, Career Development, and Job Satisfaction1 cited
    • 2025Pengaruh Work-life balance Terhadap Retensi Karyawan Dengan Moderasi Kompensasi Di PT Sucofindo Cabang Utama Surabaya1 cited