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Decisions when interacting in customer-supplier relationships · Study

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ArticleDecisions when interacting in customer-supplier relationships

Simone Guercini2022

Article2022

Decisions when interacting in customer-supplier relationships

Simone Guercini · Ivan Snehota

22 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Quality and Supply Management Outsourcing and Supply Chain Management

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References

1965Fuzzy sets 1979Prospect Theory: An Analysis of Decision under Risk 1974Judgment under Uncertainty: Heuristics and Biases 1937The Nature of the Firm 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism 1976Markets and Hierarchies: Analysis and Antitrust Implications.1989A Social Psychologist Discovers Chicago Sociology 1974The Nature of Managerial Work

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Year2022

Typearticle

Published2022-07-07

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations22

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.indmarman.2022.06.019

openalex_workW4284897908

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