Le travail émotionnel des intervenants en protection de l’enfance : implications pour les enfants et les familles

Isabelle Le Pain · Katharine Larose-Hébert

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Social Work Education and Practice Child Welfare and Adoption Emotional Labor in Professions

Abstract

Le travail émotionnel des intervenants en protection de l’enfance : implications pour les enfants et les familles. Un article de la revue Service social (Travail émotionnel et émotions au travail : les métiers relationnels en tension) diffusée par la plateforme Érudit.

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References

1979Emotion Work, Feeling Rules, and Social Structure 2012The Managed Heart 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2016L'analyse qualitative en sciences humaines et sociales 2003Development and validation of the Emotional Labour Scale 2011A meta-analysis of burnout with job demands, resources, and attitudes 2014Resilience and Burnout in Child Protection Social Work: Individual and Organisational Themes from a Systematic Literature Review

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2024LES RISQUES PSYCHOSOCIAUX AU TRAVAIL DES INTERVENANTES DANS LES ORGANISATIONS COMMUNAUTAIRES

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