References

• 2016The ethics of algorithms: Mapping the debate3,541 cited
• 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control962 cited
• 1999Does automation bias decision-making?704 cited
• 2018Digital discretion: A systematic literature review of ICT and street-level discretion266 cited
• 2022The flaws of policies requiring human oversight of government algorithms258 cited
• 2008Profiling the European Citizen215 cited
• 2020Algorithmic Profiling of Job Seekers in Austria: How Austerity Politics Are Made Effective199 cited
• 2010Children's services in the iron cage of performance management: street‐level bureaucracy and the spectre of Švejkism156 cited
• 2020Datafication and the Welfare State147 cited
• 2017Frontline Delivery of Welfare-to-Work Policies in Europe116 cited
• 2009The Provision of Income Protection and Activation Services for the Unemployed in ‘Active’ Welfare States. An International Comparison114 cited
• 2007THE ‘IRON CAGE’ STRENGTHENED? DISCRETION AND DIGITAL DISCIPLINE107 cited
• 2016Professional Discretion in Welfare Services104 cited
• 2013Work and the Welfare State: Street-Level Organizations and Workfare Politics77 cited