Why should I let them know? Effects of workplace incivility and cynicism on employee knowledge hiding behavior under the control of ethical leadership

Amitabh Anand · Upasna Ashey Agarwal · Florian Offergelt

54 citations0/0 files storedInternational Journal of Manpower

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Knowledge Management and Sharing Job Satisfaction and Organizational Behavior Workplace Violence and Bullying

Abstract

Purpose The purpose of this study is to examine if individual cynicism mediates the relationship between workplace incivility (WI) and knowledge hiding (KH). Additionally, it is examined whether ethical leadership has a moderating role regarding the effect of WI on KH. Design/methodology/approach The authors conducted two multi-wave studies, each with two times of data collection. Study 1 included data from 390 members of 30 teams from knowledge-intensive organizations. In study 2, data was collected from 437 software professionals working in diverse organizations. Findings Results showed that cynicism mediated the impact of WI on KH. Furthermore, the positive direct and indirect effect of WI on KH was shown to be moderated by perceived ethical leadership such that high ethical leadership mitigates the effects. Originality/value This study extends the research on knowledge management by explaining a new mechanism and framework in which KH can occur and provides important practical recommendations for human resource managers to contribute to the overall organization's success.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1960The Norm of Reciprocity: A Preliminary Statement 2005Social Exchange Theory: An Interdisciplinary Review 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1998SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS.2005Ethical leadership: A social learning perspective for construct development and testing 2006Ethical leadership: A review and future directions 1999Tit for Tat? The Spiraling Effect of Incivility in the Workplace

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