“Managing the “new normal”: the future of operations and supply chain management in unprecedented times”

Anthony Edward Alexander · Constantin Blome · Martin C. Schleper · Samuel Roscoe

85 citations0/0 files storedInternational Journal of Operations & Production Management

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Supply Chain Resilience and Risk Management Quality and Supply Management Sustainable Supply Chain Management

Abstract

Purpose The purpose of this article is to discuss the theme of managing operations and supply chains in the so-called “new normal”. It reflects the themes emerging from recent research and how these might be conceptualized. Design/methodology/approach The article reviews research presented at the EurOMA 2021 conference and eight papers subsequently developed into full journal papers. It considers conceptual themes contained in these papers and how they reflect recent turbulent events in the external business environment. Findings The article notes the themes of resilience in relation to the Covid-19 pandemic, environmental sustainability, especially climate change and the Sustainable Development Goals, and the significance of digital technologies. Additional themes relating to inter-organizational relationships, complexity and manager cognition are also considered. In order to provide useful insights for future disruptions, general concepts on epistemology and responsiveness are described. Originality/value The article discusses general principles across cutting-edge research in operations and supply chain management, to support improved performance to add economic and social value.

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References

1997Dynamic capabilities and strategic management 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review 2019The Sustainable Development Goals Report 2019 2001Supply networks and complex adaptive systems: control versus emergence 2008Framing Contests: Strategy Making Under Uncertainty 2021COVID-19 pandemic related supply chain studies: A systematic review 2002Complex acts of knowing: paradox and descriptive self‐awareness 2020Research opportunities for a more resilient post-COVID-19 supply chain – closing the gap between research findings and industry practice

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2023Intelligent manufacturing for strengthening operational resilience during the COVID-19 pandemic: A dynamic capability theory perspective 2023Impact pathways: unhooking supply chains from conflict zones—reconfiguration and fragmentation lessons from the Ukraine–Russia war 2022The Importance of Corporate Reputation for Sustainable Supply Chains: A Systematic Literature Review, Bibliometric Mapping, and Research Agenda 2023Resilience in global supply chains: analysis of responses, recovery actions and strategic changes triggered by major disruptions

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