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The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study
16 references·5 citing·48 second hopsampled
The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study (2022)The Impact of Online Reviews on Consumers…Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions (2019)Positive emotion bias: Role o…Influence of consumer reviews on online purchasing decisions in older and younger adults (2018)Influence of consumer reviews…Understanding the determinants of online review helpfulness: A meta-analytic investigation (2017)Understanding the determinant…Consumer Neuroscience: Applications, Challenges, and Possible Solutions (2015)Consumer Neuroscience: Applic…Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products (2013)Too Popular to Ignore: The In…The Effect of Online Consumer Reviews on New Product Sales (2012)The Effect of Online Consumer…Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories (2012)Perceived ‘usefulness’ of onl…Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues (2012)Helpfulness of Online Consume…Deriving the Pricing Power of Product Features by Mining Consumer Reviews (2011)Deriving the Pricing Power of…When does electronic word-of-mouth matter? A study of consumer product reviews (2010)When does electronic word-of-…Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Estimating the Helpfulness an…Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods (2009)Searching for Experience on t…Why are you telling me this? An examination into negative consumer reviews on the Web (2007)Why are you telling me this? …Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation (2002)Gender differences in the per…Consumer Response to Negative Publicity: The Moderating Role of Commitment (2000)Consumer Response to Negative…A theory of reading: From eye fixations to comprehension. (1980)A theory of reading: From eye…Understanding critical service factors in neobanks: crafting strategies through text mining (2024)Understanding critical servic…Price fairness perception on online food service platforms: A data-driven approach using fsQCA and machine learning (2024)Price fairness perception on …Online environmental platforms service and green consumer behavior nexus: a multi-mediator study (2024)Online environmental platform…Effects of personality and gender on nudgeability for mental health-related behaviors (2024)Effects of personality and ge…Efeitos macroeconômicos do e-commerce na América Latina (2024)Efeitos macroeconômicos do e-…A New Product Growth for Model Consumer Durables (1969)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features (2013)How Online Product Reviews Affect Retail Sales: A Meta-analysis (2014)The business value of online consumer reviews and management response to hotel performance (2014)Advances in Consumer Research (2025)Dual-process theories in social psychology (1999)Asymmetric effects of online consumer reviews (2014)Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services (2018)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context (2005)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Tried and tested: The impact of online hotel reviews on consumer consideration (2008)The psychology of interpersonal relations. (1958)Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness (2009)How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter? (2012)A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry (2016)Econometric Analysis of Cross Section and Panel Data (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)What makes a useful online review? Implication for travel product websites (2014)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Components of perceived risk in product purchase: A cross-validation. (1974)The Role of Risk in Consumer Behavior (1974)Gender differences in risk taking: A meta-analysis. (1999)The role of social presence in establishing loyalty in e-Service environments (2006)ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Beyond pleasure and pain. (1997)Evolving to a New Dominant Logic for Marketing (2003)User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software (2014)A COURSE IN MODERN LINGUISTICS (1958)Toward a theory of automatic information processing in reading (1974)Toward a model of text comprehension and production. (1978)Individual differences in working memory and reading (1980)Matthew Effects in Reading: Some Consequences of Individual Differences in the Acquisition of Literacy (1986)Eye movements in reading and information processing: 20 years of research. (1998)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Initial conditions and moment restrictions in dynamic panel data models (1998)Designing Ranking Systems for Hotels on Travel Search Engines by Mining User-Generated and Crowd-Sourced Content (2011)Mine Your Own Business: Market-Structure Surveillance Through Text Mining (2012)Mining Marketing Meaning from Online Chatter: Strategic Brand Analysis of Big Data Using Latent Dirichlet Allocation (2014)Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews (2011)YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise (2019)
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References

  • 1980A theory of reading: From eye fixations to comprehension.3,980 cited
  • 2010Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics1,404 cited
  • 2007Why are you telling me this? An examination into negative consumer reviews on the Web1,245 cited
  • 2000Consumer Response to Negative Publicity: The Moderating Role of Commitment1,056 cited
  • 2011Deriving the Pricing Power of Product Features by Mining Consumer Reviews1,011 cited
  • 2002Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation954 cited
  • 2009Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods765 cited
  • 2012The Effect of Online Consumer Reviews on New Product Sales621 cited
  • 2012Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues594 cited
  • 2010When does electronic word-of-mouth matter? A study of consumer product reviews541 cited
  • 2012Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories523 cited
  • 2015Consumer Neuroscience: Applications, Challenges, and Possible Solutions490 cited
  • 2017Understanding the determinants of online review helpfulness: A meta-analytic investigation473 cited
  • 2013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products

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383 cited
  • 2018Influence of consumer reviews on online purchasing decisions in older and younger adults263 cited
  • 2019Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions244 cited
  • Cited by

    • 2024Price fairness perception on online food service platforms: A data-driven approach using fsQCA and machine learning21 cited
    • 2024Online environmental platforms service and green consumer behavior nexus: a multi-mediator study19 cited
    • 2024Understanding critical service factors in neobanks: crafting strategies through text mining13 cited
    • 2024Effects of personality and gender on nudgeability for mental health-related behaviors2 cited
    • 2024Efeitos macroeconômicos do e-commerce na América Latina0 cited