SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A Hybrid Method for Customer Segmentation in Saudi Arabia Restaurants Using Clustering, Neural Networks and Optimization Learning Techniques
16 references·1 citing·56 second hopsampled
A Hybrid Method for Customer Segmentation in Saudi Arabia Restaurants Using Clustering, Neural Networks and Optimization Learning Techniques (2022)A Hybrid Method for Customer Segmentation…The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants (2019)The influence of perceived fo…Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels (2019)Revealing customers’ satisfac…Analysis of hotel services by their symmetric and asymmetric effects on overall customer satisfaction: A comparison of market segments (2019)Analysis of hotel services by…Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector (2018)Using big data from Customer …Customer segmentation using online platforms: isolating behavioral and demographic segments for persona creation via aggregated user data (2018)Customer segmentation using o…Evaluation nudge: Effect of evaluation mode of online customer reviews on consumers’ preferences (2017)Evaluation nudge: Effect of e…Using data mining techniques for profiling profitable hotel customers: An application of RFM analysis (2016)Using data mining techniques …The impact of social media reviews on restaurant performance: The moderating role of excellence certificate (2016)The impact of social media re…Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Mining meaning from online ra…A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)A comparative analysis of maj…The effectiveness of managing social media on hotel performance (2014)The effectiveness of managing…Social Media in Tourism and Hospitality: A Literature Review (2013)Social Media in Tourism and H…The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews (2010)The impact of e-word-of-mouth…TOURISM AND HOTEL COMPETITIVENESS RESEARCH (2009)TOURISM AND HOTEL COMPETITIVE…An intelligent market segmentation system using k-means and particle swarm optimization (2008)An intelligent market segment…Market segmentation in tourism. (2007)Market segmentation in touris…Profiling consumers for their shopping motivations in modern retail formats in Oman (2024)Profiling consumers for their…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The influence of e-word-of-mouth on hotel occupancy rate (2016)Digital marketing strategies, online reviews and hotel performance (2018)How do electronic word of mouth practices contribute to mobile banking adoption? (2019)Information and Consumer Behavior (1970)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Web reviews influence on expectations and purchasing intentions of hotel potential customers (2013)eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Users of the world, unite! The challenges and opportunities of Social Media (2009)Social media? Get serious! Understanding the functional building blocks of social media (2011)What do we know about social media in tourism? A review (2014)Advances and challenges in sustainable tourism toward a green economy (2018)Product Differentiation and Market Segmentation as Alternative Marketing Strategies (1956)Benefit Segmentation: A Decision-Oriented Research Tool (1968)Market Segmentation: Conceptual and Methodological Foundations (1997)Managing change in tourism destinations: Key issues and current trends (2013)When Middle East meets West: Understanding the motives and perceptions of young tourists from United Arab Emirates (2013)Motivation-based cluster analysis of international tourists visiting a World Heritage City: The case of Porto, Portugal (2017)Patent Statistics as Economic Indicators: A Survey (1990)The Competitive Advantage of Nations (1990)The Competitive Advantage of Nations (1991)Destination competitiveness: what we know, what we know but shouldn't and what we don't know but should (2015)Building composite indicators in tourism studies: Measurements and applications in tourism destination competitiveness (2016)A review on tourism destination competitiveness (2020)Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of Structural Equation Modeling (2012)Social media, customer engagement and advocacy (2019)“How was your meal?” Examining customer experience using Google maps reviews (2020)Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals (2020)A Coefficient of Agreement for Nominal Scales (1960)Measuring nominal scale agreement among many raters. (1971)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews (2019)What do hotel customers complain about? Text analysis using structural topic model (2019)Past, Present, and Future of Electronic Word of Mouth (EWOM) (2020)Information Systems Success: The Quest for the Dependent Variable (1992)CRITICAL QUESTIONS FOR BIG DATA (2012)Big data: a revolution that will transform how we live, work, and think (2013)Bibliometrics of social media research: A co-citation and co-word analysis (2017)Big data in tourism research: A literature review (2018)Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model (2020)The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention (2020)Green consumerism, green perceived value, and restaurant revisit intention: Millennials' sustainable consumption with moderating effect of green perceived quality (2022)Multiple Attribute Decision Making: Methods and Applications (1981)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)HECON: Weight assessment of the product loyalty criteria considering the customer decision's halo effect using the convolutional neural networks (2022)Mining the text of online consumer reviews to analyze brand image and brand positioning (2022)Modeling customer satisfaction through online reviews: A FlowSort group decision model under probabilistic linguistic settings (2022)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2013Social Media in Tourism and Hospitality: A Literature Review1,554 cited
  • 2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism1,056 cited
  • 2016Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation1,044 cited
  • 2010The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews761 cited
  • 2019The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants597 cited
  • 2014The effectiveness of managing social media on hotel performance377 cited
  • 2016The impact of social media reviews on restaurant performance: The moderating role of excellence certificate255 cited
  • 2019Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels254 cited
  • 2009TOURISM AND HOTEL COMPETITIVENESS RESEARCH253 cited
  • 2007Market segmentation in tourism.224 cited
  • 2018Customer segmentation using online platforms: isolating behavioral and demographic segments for persona creation via aggregated user data164 cited
  • 2018Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector147 cited
  • 2016Using data mining techniques for profiling profitable hotel customers: An application of RFM analysis

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

141 cited
  • 2017Evaluation nudge: Effect of evaluation mode of online customer reviews on consumers’ preferences116 cited
  • 2008An intelligent market segmentation system using k-means and particle swarm optimization115 cited
  • 2019Analysis of hotel services by their symmetric and asymmetric effects on overall customer satisfaction: A comparison of market segments109 cited
  • Cited by

    • 2024Profiling consumers for their shopping motivations in modern retail formats in Oman12 cited