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Managing quality and pricing during a product recall: An analysis of pre-crisis, crisis and post-crisis regimes

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References

1986Price and Advertising Signals of Product Quality2,284 cited
2000No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality2,159 cited
2000Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations982 cited
2011Does Chatter Really Matter? Dynamics of User-Generated Content and Stock Performance623 cited
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1983Prices as Signals of Product Quality502 cited
1988Managing Quality: The Strategic and Competitive Edge423 cited
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2009Quality Improvement Incentives and Product Recall Cost Sharing Contracts357 cited
2012Rising from the Ashes: How Brands and Categories Can Overcome Product-Harm Crises339 cited
2012Supply chain coordination through cooperative advertising with reference price effect334 cited
2015Halo (Spillover) Effects in Social Media: Do Product Recalls of One Brand Hurt or Help Rival Brands?291 cited
2011Product Recalls in the Medical Device Industry: An Empirical Exploration of the Sources and Financial Consequences273 cited
2014A survey of game-theoretic models of cooperative advertising246 cited

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2007Weathering product-harm crises225 cited

2017Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research204 cited

Cited by

2023Price and quality competition while envisioning a quality-related product recall23 cited
2023Retail price competition of domestic and international companies: A bi-level game theoretical optimization approach21 cited
2023Should a powerful manufacturer collaborate with a risky supplier? Pre-recall vs. post-recall strategies in product harm crisis management21 cited
2024Dynamic quality and advertising strategies in product-harm crises: The role of supply chain power structure20 cited