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Development of long-term B2B customer relationships: the role of self-disclosure and relational cost/benefit evaluation
16 references·1 citing·49 second hop
Development of long-term B2B customer relationships: the role of self-disclosure and relational cost/benefit evaluation (2022)Development of long-term B2B customer rel…Seeking Qualitative Rigor in Inductive Research (2012)Seeking Qualitative Rigor in …Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory (2008)Basics of Qualitative Researc…Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Rethinking Customer Solutions…Using thematic analysis in psychology (2006)Using thematic analysis in ps…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Verification Strategies for Establishing Reliability and Validity in Qualitative Research (2002)Verification Strategies for E…Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment (2000)Control Mechanisms and the Re…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…Narrative configuration in qualitative analysis (1995)Narrative configuration in qu…An Integrated Model of Buyer-Seller Relationships (1995)An Integrated Model of Buyer-…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Developmental Processes of Cooperative Interorganizational Relationships (1994)Developmental Processes of Co…Competing paradigms in qualitative research. (1994)Competing paradigms in qualit…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Agency Theory: An Assessment and Review (1989)Agency Theory: An Assessment …Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Cross-cultural business-to-business communication – the experiences of Polish companies with the Chinese and Americans (2023)Cross-cultural business-to-bu…The Structure of Scientific Revolutions (1963)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. 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References

  • 2006Using thematic analysis in psychology193,725 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1989Agency Theory: An Assessment and Review13,327 cited
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  • 1994Developmental Processes of Cooperative Interorganizational Relationships4,917 cited
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1,376 cited
  • 2000Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment1,371 cited
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    • 2023Cross-cultural business-to-business communication – the experiences of Polish companies with the Chinese and Americans10 cited