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Implementation of penalized survival models in churn prediction of vehicle insurance · Study

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ArticleImplementation of penalized survival models in churn prediction of vehicle insurance

Yan Chen2022

Article2022

Implementation of penalized survival models in churn prediction of vehicle insurance

Yan Chen · Lei Zhang · Yulu Zhao · Bing Xu

9 citations·0/0 files stored·Journal of Business Research

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Customer churn and segmentation Statistical Methods and Applications Statistical Methods and Inference

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References

1998Customer lifetime value: Marketing models and applications 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees 2001Customer Switching Behavior in Online Services: An Exploratory Study of the Role of Selected Attitudinal, Behavioral, and Demographic Factors 2002Data mining techniques for customer relationship management 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques 2008Customer churn prediction using improved balanced random forests 2020Customer experience management in the age of big data analytics: A strategic framework 2021Customer churn prediction system: a machine learning approach

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Year2022

Typearticle

Published2022-08-23

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations9

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1016/j.jbusres.2022.07.015

openalex_workW4292745369

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